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Accounts Receivable Specialist
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Kenvue is a multinational company that has been around for over a century. We're built on heritage and rooted in science, with a passion for delivering the best products to our customers. Our team of 22,000 diverse individuals is committed to solving real-world problems using insights and innovation.
At Kenvue, we put people first and care fiercely about making a positive impact on people's lives. We're proud to be an equal opportunity employer, committed to creating an inclusive environment where everyone can thrive.
About the Role
This position reports into the Portugal Accounts Receivable Team Lead and is based at Lisbon, Portugal. As an Accounts Receivable Analyst, you will be responsible for controlling and monitoring account receivables for direct pharmacies portfolio in Portugal. You will work closely with customers to ensure timely payment and resolution of any issues related to this matter.
Key Responsibilities:
- Keep customer accounts up to date by analyzing customer accounts at the time of payment application for any partial payment or customer errors.
- Evaluate bank statements daily to reconcile discrepancies and ensure accurate records.
- Interface with Customer Service, Sales teams, and senior-level management in communicating and resolving issues.
- Special monitoring of customers whose unresolved debts reach an age of more than 180 days.
- Daily analysis of purchase orders retained, releasing those that can be released for delivery.
Requirements
To be successful in this role, you will need native level proficiency in Portuguese language (written and oral) and good level of English (written and oral). A minimum of 1-3 years' experience in Finance (Accounts Receivable, Accounts Payable or Customer service experience ideally in a multinational company) is required. You should have good knowledge of Excel and accounting software (ERP/SAP system software preferred). Strong communication skills on the phone combined with customer and service orientation are essential. Additionally, you will need to be able to manage priorities, workflow, and communication effectively.
