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About Us
Phiture values customer satisfaction and professional growth. Our team is committed to providing a seamless rental experience and maximizing sales opportunities.
Job Overview
We're seeking a highly motivated Rental Sales Agent to join our team. As a key member of our sales team, you'll be responsible for handling reservations, processing rental agreements, and ensuring every customer is treated with respect and professionalism.
Responsibilities:
- Handle reservations and process rental agreements with accuracy and attention to detail.
- Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
- Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer.
- Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
- Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
- Assist customers by identifying any additional services or products that may enhance their rental experience.
- Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
- Support branch operations by performing additional duties as requested by management.
Requirements:
- Sales Background: Proven sales experience in a dynamic, fast-paced environment.
- Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
- Strong customer service skills and the ability to communicate professionally.
- A sales-driven attitude with a focus on meeting and exceeding targets.
- Ability to work efficiently in a fast-paced, customer-focused environment.
- Attention to detail and a commitment to providing accurate and timely service.
