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Customer Service Representative in Athens
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Work In Athens: Customer Service In The Car Industry
About the CompanyWe are Blu Selection, a multinational organization with a reputation for excellence in sales and customer service solutions. Our company is committed to providing high-quality services to our clients.
Job DescriptionAs a Customer Service Specialist, you will be responsible for providing professional customer service solutions over the phone, live chat, and emails. Your duties will include identifying, replying to, and solving customer requests via various communication channels.
You will also be required to troubleshoot any malfunctions in digital services, correct data such as GPS location, drivers' data, scheduled maintenance, fuel consumption, etc., and guarantee client satisfaction and a high level of quality.
In addition, you will ensure and participate in the success of the department by working in a fast-paced environment and maintaining a professional attitude.
Required Skills and QualificationsTo succeed in this role, you should have a native Dutch or Flemish speaking background with good English skills. You should also have an affinity or interest in the automotive industry and a strong customer focus.
Furthermore, you should be highly reliable, adaptable, a fast learner, and possess strong problem-solving skills. Ability to work in multicultural environments and be a team player is also essential.
BenefitsWe offer a full-time job with 40 hours a week, attractive salary that values your skills, and a rotating shift schedule from Monday to Sunday between 9 AM and 9 PM.
A Quality Certified Management Company, we provide a complete relocation package for non-local candidates, including flight tickets to Athens, hotel accommodation for two weeks with breakfast, assistance in finding a flat, and real estate agency fee paid by the company.
Other benefits include vouchers, discounts, free Greek classes, events, outings, and parties all year round.
Your Future with UsLocated in Athens, we offer a unique opportunity to be part of an international team with talents from more than 80 nationalities worldwide. As a valued member of our team, you will enjoy career development opportunities, language skills support, accommodation assistance, and social integration.
