Leadership Role in Customer Service Management

About the RoleThis is an excellent opportunity for a highly motivated and skilled Supervisor to join our team at Teleperformance Portugal. As a Dutch/Flemish Speaker Supervisor, you will be responsible for leading a team of customer service representatives, developing strategies to meet and exceed performance targets, and ensuring the delivery of...

Job DescriptionWe are seeking a Customer Service Team Lead who will be responsible for leading and motivating employees to meet and exceed personal targets and team SLAs. This is a leadership role that involves supervising and guiding a team of customer care representatives.About the RoleAct with initiative, make things happen, and accept responsibility for...

About the RoleSAP ASC Solution Leads play a crucial part in delivering comprehensive SAP solutions that meet customer requirements. This involves working closely with Customer Services & Delivery (CS&D) Regional and Market Unit (MU) Solutioning centers to identify and pursue qualified opportunities.In this leadership role, you will be responsible for driving...

Customer Service Representative at Customer LabsWe are seeking a skilled Customer Service Representative to join our team at Customer Labs. As an Italian-speaking representative, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.Your primary responsibilities will include:Responding to...

Job OverviewWe are looking for a Revenue Growth Manager to join our team at TN Portugal. In this role, you will be responsible for developing and executing strategies to maximize revenue, increase market share, and enhance our brand presence.Key Accountabilities:Developing and implementing revenue growth strategies to drive business success.Leading...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

Gaming Industry Expertise: As a gaming company, we understand the importance of delivering exceptional customer experiences. Our team supervisors play a crucial role in ensuring that our customers receive top-notch support and service.Job Description: We are looking for a highly motivated and experienced team supervisor to lead our gaming customer service...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

Eugenia Talent is a dynamic and growing company that values innovation, teamwork, and customer satisfaction. We are seeking a Leadership Role for Telecoms Company who can lead our team in delivering exceptional results and driving business growth.The successful candidate will have a proven track record of success in a similar role, excellent communication...

About the RoleWe are looking for a highly skilled Accounting Leadership Role to oversee the preparation of financial statements and ensure compliance with regulatory requirements. The ideal candidate will have extensive experience in managing deadlines and overseeing accounting teams.Responsibilities:Manage deadlines for fund financial statements and...

About the RoleAs an accomplished project leader, you will take full ownership of major transformation programs, ensuring seamless execution, strategic alignment, and stakeholder engagement. You will work closely with senior leadership, acting as a trusted advisor while defining and implementing governance frameworks to ensure sustained business impact.The...

Job DescriptionThe Customer Service Manager will be responsible for overseeing contact center operations, managing P&L, and ensuring smooth execution of client deliverables.The ideal candidate will have a strong background in customer experience management, financial management, and leadership abilities.

We are seeking an experienced Machine Learning Leadership Role candidate to join our team. As a seasoned leader in AI and Machine Learning, you will be responsible for developing and executing strategies to deliver cutting-edge AI Agents that meet our customers' needs.About the Team:Our team is responsible for building AI Agents that power billions of...

HCLTech is a fast-growing tech company with a diverse and passionate workforce. As a leader, you will be responsible for managing shifts, allocating jobs to associates, and improving team performance. Your goal will be to meet productivity targets and ensure that quality scores are achieved.Your Key ResponsibilitiesShift Management: Oversee the daily...

OverviewWe are looking for a highly skilled Project Director to join our team at Technet CXO. The successful candidate will have a proven track record of leading business transformation initiatives, managing complex projects, and delivering strategic outcomes at scale.The Ideal CandidateYou will be an accomplished leader with 15+ years of experience in...

About the JobLead and develop a rotating team of engineers handling 3rd-line support and reliability efforts.Define and implement monitoring, observability, and incident response best practices across engineering teams.Collaborate with operations and product teams to improve system reliability, performance, and scalability.Establish and refine processes for...

Job RequirementsTo succeed in this role, you'll need to have a proven track record in sales leadership, preferably with at least 3-5 years of experience in a leadership or management position. You should have strong knowledge of CRM software, excellent communication and negotiation skills, and a strong problem-solving ability. Additionally, you'll need to be...

About the PositionWe are seeking an experienced Reporting & Analytics Lead to join our team at Scandinavian Tobacco Group. As a key member of our finance department, you will be responsible for developing and implementing financial strategies, analyzing data to inform business decisions, and managing a team of analysts. If you have a passion for finance and...

At OneFootball, we are seeking a seasoned Product Leadership Role professional to spearhead our product development efforts in the OTT video content experience. As a key member of our team, you will play a pivotal role in aligning our product strategy with consumer expectations from football fans worldwide.This role requires a strong understanding of...

Senior Tax Leadership RoleWe are seeking an experienced Senior Indirect Tax Manager to join our Finance – Tax team in Lisbon. This is a contractual opportunity with an on-site work arrangement.About the JobThis role requires exceptional tax leadership and strategic thinking. As a Senior Indirect Tax Manager, you will drive tax initiatives and ensure...