Change Management Specialist

1 semana atrás

Porto Salvo, Lisboa, Portugal McDonald's Tempo inteiro

At McDonald's, we're seeking a skilled Change Management Specialist to drive integration of change programs across our markets. As a key member of our Global Transformation Management Office, you'll be responsible for navigating complex stakeholder landscapes and driving connected change experiences for our stakeholders.

Key Responsibilities:

  • Manage Market Change Portfolio: Partner with business leaders to understand and support the change needs of our markets, integrating the portfolio of ongoing change programs to drive connected change experiences.
  • Align Leadership: Influence business leaders and program sponsors to role-model and advocate for change, aligning leaders on change vision and strategy across our markets.
  • Drive Change in the Market with One McDonald's Way: Maintain an understanding of Change and broader McDonald's strategy and priorities, working with functional market business partners to shape the change scope and timeline.
  • Plan & Coordinate Market Communications: Aid in the localization and coordination of an end-to-end communications plan that is market-specific, leveraging the plans provided by Enterprise Transformation Office.
  • Advocate for Change and Build Enterprise Change Knowledge: Gain understanding of Change Framework and support upskilling of partners, providing input, documenting requirements, and supporting the design and delivery of training programs.

Qualifications:

  • Bachelor's degree in business management, human resources, or related field.
  • PROSCI, ADKAR or equivalent change management certification.
  • Desirable: master's degree in business management, human resources, or related field.

Skills and Experience:

  • Solid experience in Change Management, including working across a segment or markets within McDonald's or equivalent external experience.
  • Delivery of behavioral change.
  • Use of change management frameworks to deliver change.
  • Excellent stakeholder management skills.
  • Advisory and coaching experience.
  • Excellent influencing skills.
  • Resilient and adaptable to changing circumstances.
  • Collaborative and customer-driven approach.
  • Achieving through matrix teams.
  • Excellent verbal and written skills, with the ability to make the complicated simple.
  • Designing and executing project plans & managing budgets.
  • Managing program and project teams, and/or executing Change or Transformation projects for clients and business customers in relevant industries.

Stakeholder Management:

Ability to lead people and partner with stakeholders to maintain influence with business leaders and drive alignment to transformation.

Personal Qualities:

Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.

Language Skills:

You must be proficient in English (spoken and written), additional language skills in Italian, Spanish, and Portuguese are each desirable.

Good to know:

A willingness to travel between the markets you cover (Italy, Spain, Portugal) is paramount. The role may also involve limited ad-hoc travel elsewhere in Europe and the USA to work with your global colleagues.

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