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Streaming Support Expert

2 semanas atrás

Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Job Overview

We are seeking a highly skilled Streaming Support Expert to provide exceptional customer experiences for subscribers of a popular streaming platform.

About the Role

This is a full-time position, working 40 hours a week, 8 hours a day, on a rotational schedule including weekends and holidays.

Your Responsibilities

Provide outstanding customer support through professional communication, ensuring a seamless and positive experience.

Assist with inquiries related to subscriptions, account management, and technical issues.

Collaborate with the team to identify and resolve challenges.

What We're Looking For

  • Fluency in Italian (spoken and written) and a good command of English, spoken and written (B2).
  • Strong communication and interpersonal skills.
  • Tech-savviness and the ability to learn new tools quickly.
  • Availability to work on a rotational schedule.

Requirements

EU member state passport OR a valid residence permit for Portugal OR a job seeker visa OR an expression of interest.