German PR and Communications Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro
About Zendesk, Inc.

At Zendesk, we're dedicated to powering exceptional service for every person on the planet. Our mission is to accelerate our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.

Job Overview

We're seeking a passionate Public Relations Manager to join our Global Communications Team in Germany. As a key member of our team, you'll be responsible for executing our PR strategy in the German market, driving media relations, press events, and creating compelling content to position Zendesk as a leader in AI-driven customer experience (CX).

Key Responsibilities
  • Develop and implement PR strategies aligned with our global communications strategy, focusing on the German market.
  • BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH KEY GERMAN MEDIA OUTLETS, JOURNALISTS, AND INFLUENCERS TO SECURE MEDIA COVERAGE IN TOP-TIER PUBLICATIONS.
  • Write, edit, and distribute press releases, articles, and other PR content that communicate our brand messages effectively.
  • Organize and manage press interviews, media briefings, and other events to generate positive publicity.
  • Collaborate with our social media team to amplify PR campaigns.
  • Monitor and report on media coverage, analyze PR campaign effectiveness, and provide regular reports to management.
About You

To succeed in this role, you'll need:

  • Minimum 5 years of experience in external communications, corporate communications, or a related field.
  • Native German speaker or business fluent; fluent in English.
  • Previous experience working in the tech, CX, or SaaS industry.
  • A proven track record of successful PR campaigns and media placements in Germany.
  • Strong writing and editing skills, with the ability to craft compelling narratives and messages.
What We Offer

As a valued member of our team, you'll enjoy:

  • An estimated salary range of $80,000 - $110,000 per year, depending on your experience and qualifications.
  • The opportunity to work with a leading customer experience platform.
  • A dynamic and inclusive work environment that values diversity, equity, and inclusion.
  • The chance to collaborate with cross-functional teams and influence at all levels of the organization.
  • Relocation assistance may be available for the right candidate.


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