Global Supply Chain Operations Specialist
Há 1 mês
Phiture seeks a highly skilled and experienced Global Supply Chain Operations Specialist to join our team. The successful candidate will have a strong background in customer service and experience working with international key accounts in a dynamic supply chain environment.
Key Responsibilities:
- Proactively manage orders, monitor order books, and shipments for seamless delivery.
- Own end-to-end operational customer interactions and demand fulfillment processes.
- Act as a strong advocate for customers while balancing company interests.
- Handle inbound B2B customer calls, email inquiries, and requests efficiently and accurately.
- Participate in customer review meetings and contribute to company growth targets.
- Professionally handle customer escalations and allocation scenarios.
- Cross-functionally support customer-related matters in a fast-paced environment.
Requirements:
- Bachelor's degree in a relevant field or similar.
- Proven customer support experience in international supply chains, preferably in semiconductor or automotive industries.
- Proficiency in ERP (SAP), CRM (Salesforce), EDI, and Microsoft tools.
- Excellent communication skills, both written and verbal, for effective interaction.
- Entrepreneurial drive and problem-solving capabilities.
- Able to multitask, prioritize, and manage time effectively.
- Flextime availability required.
Estimated Salary Range: $60,000 - $80,000 per year, depending on location and experience.
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