Enterprise Solutions Delivery Manager
2 meses atrás
We are a leading vendor specializing in Enterprise Resource Planning (ERP) and Financial Planning & Analysis (FP&A) solutions. We are seeking an experienced Project Manager to join our team and play a pivotal role in delivering our solutions to clients, ensuring successful implementation, and fostering long-term relationships.
Responsibilities:- Project Planning: Lead the planning and execution of solution implementation projects, including defining project scope, objectives, timelines, and resource requirements.
- Client Engagement: Serve as the primary point of contact for clients throughout the implementation process, fostering strong relationships and ensuring alignment with client expectations and business goals.
- Solution Delivery: Coordinate with internal teams, including developers, consultants, and support staff, to deliver high-quality solutions that meet or exceed client requirements.
- Stakeholder Management: Manage relationships with key stakeholders, both internally and externally, to ensure clear communication, alignment of priorities, and resolution of issues in a timely manner.
- Risk Management: Identify potential risks and issues that may impact project delivery and implement proactive measures to mitigate them effectively.
- Change Management: Develop and implement change management strategies to facilitate smooth transition to the new solution, including training, communication, and user support initiatives.
- Quality Assurance: Establish and enforce quality assurance processes to ensure that delivered solutions meet established standards of functionality, reliability, and performance.
- Project Documentation: Maintain accurate and up-to-date project documentation, including project plans, status reports, change logs, and other relevant artifacts.
- Continuous Improvement: Collaborate with internal teams to identify opportunities for process improvement, product enhancement, and knowledge sharing to drive overall project and organizational success.
- Bachelor's degree in Business Administration, Information Technology, or related field; Master's degree preferred.
- Proven experience (minimum 5 years) as a Project Manager delivering ERP/FP&A solutions or similar software implementations.
- Strong understanding of ERP systems and related technologies.
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