Strategic Enterprise Solutions Delivery Manager
Há 1 mês
We empower people in service organizations with innovative software solutions at Unit4. Our ERP systems are designed to deliver a better people experience, allowing users to focus on meaningful high-value work.
Job Title: We seek an experienced Strategic Enterprise Solutions Delivery Manager to join our team. This role will play a pivotal part in delivering our ERP solutions to clients, ensuring successful implementation and fostering long-term relationships.
Responsibilities:
• Project Planning: Lead the planning and execution of solution implementation projects, defining project scope, objectives, timelines, and resource requirements.
• Client Engagement: Serve as the primary point of contact for clients throughout the implementation process, fostering strong relationships and ensuring alignment with client expectations and business goals.
• Solution Delivery: Coordinate with internal teams, including developers, consultants, and support staff, to deliver high-quality solutions that meet or exceed client requirements.
• Stakeholder Management: Manage relationships with key stakeholders, both internally and externally, to ensure clear communication, alignment of priorities, and resolution of issues in a timely manner.
• Risk Management: Identify potential risks and issues that may impact project delivery and implement proactive measures to mitigate them effectively.
• Change Management: Develop and implement change management strategies to facilitate smooth transition to the new solution, including training, communication, and user support initiatives.
• Quality Assurance: Establish and enforce quality assurance processes to ensure that delivered solutions meet established standards of functionality, reliability, and performance.
• Project Documentation: Maintain accurate and up-to-date project documentation, including project plans, status reports, change logs, and other relevant artifacts.
Required Qualifications: A Bachelor's degree in business administration, Information Technology, or a related field; Master's degree preferred. Proven experience (minimum 5 years) as a Project Manager delivering ERP/FP&A solutions or similar software implementations. Strong understanding of ERP systems and related technologies. Excellent project management skills, with the ability to lead cross-functional teams, manage project scope, and deliver results within budget and timeline constraints. Exceptional communication, negotiation, and client management skills, with the ability to build rapport and influence stakeholders at all levels. PMP, PRINCE2, or other project management certifications are desirable. Experience with Agile or other iterative project management methodologies is a plus. Estimated salary range: $100,000 - $150,000 per year.
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