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Senior Client Relations Specialist
2 semanas atrás
The Senior Client Relations Specialist will be responsible for fostering strong relationships with key clients at TN Portugal. This involves providing excellent customer service, understanding client needs, and collaborating with internal teams to deliver timely products and services.
Main Responsibilities:
- Serve as the primary point of contact for clients, resolving any issues or concerns they may have.
- Collaborate with internal teams to ensure seamless delivery of products and services.
- IDentify opportunities for upselling and cross-selling to existing clients.
- Maintain awareness of market trends and competitors to drive business growth.
- Promote regular reports on account status and sales performance.
Requirements:
A successful candidate will hold a Bachelor's degree in Business Administration, Marketing, or a related field. A minimum of 5 years of experience in account management or sales, preferably in the IT industry, is also required. You should have a proven track record of successfully managing key accounts and achieving sales targets.
