Gaming Support Professional With Hebrew

Há 6 dias


Aveiro, Aveiro, Portugal Astrea Recruitment Tempo inteiro

At Astrea Recruitment, we are seeking a highly skilled and customer-focused Gaming Support Professional to join our client's team. As a global leader in interactive and digital entertainment, they require professionals who can provide exceptional support to their customers.

As a Gaming Support Professional, you will be responsible for:

  • Handling Customer Inquiries: Responding to customer inquiries efficiently across different channels within the given timescales.
  • Tech Knowledge: Developing and maintaining in-depth technical knowledge of the products and services.
  • Call Management: Managing and logging all calls accurately following company procedures.
  • Correspondence: Handling correspondence as required/requested.

You will be a strong fit for this role if you have:

  • Fluent Hebrew & English: Strong proficiency in both written and spoken languages.
  • Problem-Solving Skills: Ability to resolve complex customer issues efficiently.
  • Customer Service Skills: Providing exceptional support to customers through various communication channels.

The successful candidate will enjoy a range of benefits including:

  • Annual Leave: 22 business days per year.
  • Public Holidays: Compensation provided for working on public holidays.
  • Travel Reimbursement: Up to €200 after 3 months with evidence of travel tickets.
  • Accommodation Support: Personalized assistance with temporary and permanent housing.


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