Lisbon Customer Service Representative Opportunity

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

Welcome to Blu Selection Spain, a multinational organisation renowned for delivering exceptional sales and customer service solutions. We are currently seeking a talented Customer Service Agent to join our team in Lisbon.

Salary Information

The successful candidate will be offered a competitive salary of 1,298€ gross/month, excluding accommodation, or 1,040€ gross/month including free accommodation in a shared flat with all bills included. During the training period, which may last up to 4 weeks, nearly full compensation is provided.

Job Description

This role involves providing dedicated customer support services to assist users with account inquiries, technical support, and other related issues through various channels such as phone, email, chat, and social media. As a Customer Service Agent, you will be responsible for delivering calm and resourceful troubleshooting for customer queries regarding service disruptions.

You will also work closely with other departments to redirect related cases and issues to the relevant teams. This is an excellent opportunity to develop your communication skills, work proactively at a fast pace, and thrive in an international environment.

Required Skills and Qualifications
  • Speak a native level of Dutch and possess at least a B2 level of English
  • Understand the value and impact that a good customer experience can create
  • Demonstrate attentive listening skills, comfort, and proficiency in communicating with people
  • Show enthusiasm for intercultural communication and the expatriate lifestyle
  • Be willing to relocate to Lisbon for an international career and life experience
Benefits

We offer a comprehensive benefits package, including a fixed-term contract (6-12 months) renewable, working hours from 8-5 PM from Monday to Friday, and intensive training to kick-start your career. Additionally, you will receive private health insurance after 6 months of contract, free Portuguese lessons, cooking classes, sports activities, and social events organised by the company.

You will also benefit from a relocation package for international candidates, including reimbursement of initial flight expenses after 3 months and assistance with paperwork, opening a bank account, etc. upon your arrival.



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