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Multifunctional Role in Immigration Services
2 semanas atrás
Job Description
We are seeking a skilled professional to join our team as a Marketing & Client Service Specialist. As a key member of our team, you will be responsible for developing and implementing social media strategies, creating engaging content, and providing exceptional client support.
Responsibilities
- Marketing & Social Media Management: Develop and implement social media strategies, create engaging content, and manage YouTube, Facebook, Instagram, WeChat, Xiaohongshu, and Weibo platforms.
- Client Service & CRM Management: Provide exceptional client support, guide clients through the immigration process, and maintain accurate client information in our CRM system.
- New Market & Product Development: Conduct market research, analyze new opportunities for business expansion, and develop marketing materials, blog posts, guides, and internal reference materials.
Requirements
- Fluent Cantonese and/or Mandarin language skills (fluency in both preferred).
- Proficient in Traditional & Simplified Chinese (reading, writing, and typing).
- Intermediate English proficiency (written & spoken).
- Experience managing YouTube, Facebook, Instagram, WeChat, Xiaohongshu, or Weibo platforms.
- Familiarity with social media engagement.
- Experience in customer service and managing CRM platforms (Pipedrive preferred).
