End User Compute Expert
2 semanas atrás
Unlock a rewarding career as an End User Compute Expert with Hays Portugal. We are seeking a highly skilled Technical Infrastructure Specialist to join our team.
About the RoleThis is an exceptional opportunity to work in a leading insurance company, driving innovation and excellence in IT services.
As a Technical Infrastructure Specialist, you will play a crucial role in the IT Services infrastructure team, collaborating with approximately 100 IT professionals.
Responsibilities- Act as the primary technical contact for key areas, coordinating with stakeholders and colleagues as required.
- Contribute to the planning, design, and delivery of IT initiatives, ensuring seamless execution.
- Configure tools to automate provisioning, testing, and deployment of infrastructure, streamlining processes.
- Produce and own system and infrastructure designs, policies, and documentation, maintaining accuracy and consistency.
- Provide reports and proposals for improvements to colleagues and stakeholders, fostering a culture of growth.
- Offer advice and guidance on adopting methods and tools, promoting efficiency and effectiveness.
- Drive IT Services towards a code-centric model for managing infrastructure, enhancing capabilities.
- Serve as a support escalation point for the 3rd line infrastructure support provider, providing expertise.
- Proactively manage IT infrastructure to minimize business disruption and identify opportunities for improvement.
- Manage and provide 3rd line support for infrastructure platforms, adhering to agreed service levels, standards, and processes.
- Discover and remove technical debt, upholding a continuous improvement work ethic.
- Facilitate decision-making across teams and disciplines, ensuring informed decisions that drive value-add outcomes.
- Self-motivated, confident, and decisive, with strong analytical and problem-solving skills and a 'can-do' attitude to meeting business needs.
- Demonstrable technical solution design skills, with experience in modern workplace technologies.
- Collaborative team player, eager to learn and share ideas, with a passion for technology and its impact on business.
- Ability to stay up-to-date with emerging technologies and industry trends, proposing and implementing improvements.
- Expertise in modern workplace technologies, including Microsoft 365, Operating Systems, Client applications, Device management, and Virtualization techniques.
- Strong system administration and troubleshooting skills, with relevant certifications advantageous.
You will thrive in this role if you have a strong foundation in IT infrastructure, excellent problem-solving skills, and a passion for staying current with emerging technologies.
We offer a competitive salary of €65,000 - €80,000 per annum, depending on experience, plus a hybrid work model, allowing you to balance work and life effectively.
In addition to a fulfilling role, you will enjoy:
- A dynamic and supportive work environment.
- Ongoing training opportunities, enabling you to develop your skills and grow professionally.
- Career development and growth opportunities within Hays Portugal.
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