IT Service Delivery Manager

Há 6 dias


Braga, Braga, Portugal NBCC Consulting Tempo inteiro

NBCC Consulting is a dynamic information technology company dedicated to delivering top-notch consultancy, development, implementation, and maintenance services for information systems.

We are seeking a highly skilled professional to join our IT consultancy team. The ideal candidate will have extensive knowledge of telecommunications and IT technologies, including mobile networks, fixed networks, VoIP, SD-WAN, cloud services, servers, and databases.

The successful candidate will be an expert in ITIL methodology and familiar with industry standards such as ISO 27001. They will also possess exceptional problem-solving skills and be able to work effectively in a multidisciplinary team.

Job Description

The Telecommunications Technician will be responsible for:

  • Managing incidents and resolving problems efficiently
  • Monitoring performance and generating reports
  • Managing contracts and ensuring service level agreements are met
Required Skills and Qualifications
  • Degree or Master's in Engineering, Information Technology, Management, or Economics
  • Extensive knowledge of telecommunications and IT technologies
  • Expertise in ITIL methodology
  • Familiarity with industry standards such as ISO 27001
Benefits
  • Join a company with strong growth potential
  • Competitive salary package
  • Health insurance
  • Ongoing training


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