Growth Oriented Customer Advocate
2 semanas atrás
We are searching for a competitive Growth Oriented Customer Advocate to join our awesome team. This role offers an exciting opportunity to develop useful skills in a dynamic work environment.
Your key responsibilities will include ensuring the product's usage and delivery matches with customer's business needs and KPI's, minimising churn and maximising retention of 12-24 month license subscriptions, and driving customer growth through feature-based upsell and usage-based advertising.
To succeed in this role, you will need to have a minimum 3 years of experience as a Customer Success Manager in B2B SaaS product with $100K+ ACV clients, a strong technical understanding of sales and marketing tech stack, and experience with product analytics software like Pendo to track customer health and satisfaction.
You will also be required to have excellent communication and interpersonal skills, ability to interact with high-level decision makers and understand business goals, and adequate technical understanding of modern B2B sales and marketing tech stack including at least CRM, Marketing automation, Website analytics, digital advertising and sales engagement.
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Customer Experience Advocate
Há 3 dias
Braga, Braga, Portugal Side Tempo parcialWe're looking for a Part-Time Spanish Player Support Advocate to join our team.This role involves delivering top-tier support to gamers, ensuring a seamless and positive customer experience.
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Game Support Advocate
2 semanas atrás
Braga, Braga, Portugal Side Tempo parcialAbout the companySIDE is a global leader in video game development and services, providing technical and creative solutions to top developers and studios worldwide.About the RoleWe're seeking a Part-Time Spanish Game Support Advocate (30 hours per week) to represent our brand and deliver exceptional support to gamers. As a Game Support Advocate, you'll work...
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Customer Service Advocate
Há 5 dias
Braga, Braga, Portugal Velenosi & Meredith Consulting Tempo inteiroAbout the Role: We are seeking a highly skilled Danish-speaking Customer Service Representative to join our remote team. This role offers an excellent opportunity to work with a global organization while enjoying the flexibility of working from home.Key Responsibilities:Handle customer inquiries via multiple channels (phone, email, chat)Provide first-line...
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Technical Advocate for Gamers
1 semana atrás
Braga, Braga, Portugal Phiture Tempo parcialAbout UsWe are a global leader in video game development and services, known as Side. Founded in Japan in 1994, we have grown to become a multinational force in the gaming industry with over 40 studios across 15 countries. Our expertise includes codev, art production, localization, audio production, quality assurance, player support, community management,...
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Remote Customer Advocate
2 semanas atrás
Braga, Braga, Portugal Tn Portugal Tempo inteiroRole SummaryOur client is a rapidly growing e-commerce platform seeking an experienced Customer Support Representative to join their team. The ideal candidate will possess excellent communication skills, a strong ability to empathize with customers, and a keen problem-solving attitude. As a key member of the customer support team, you will contribute to...
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Spanish Player Support Advocate
3 semanas atrás
Braga, Braga, Portugal Phiture Tempo parcial.DescriptionAbout the companySide (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and...
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Digital Customer Advocate
1 semana atrás
Braga, Braga, Portugal Nestlé Sa Tempo inteiroAbout Our TeamNestlé Business Services (NBS) is the heart of the Nestlé Group, providing a range of services that enable us to engage with millions of consumers worldwide. Our team is multicultural and diverse, passionate about digital innovation and driving continuous improvement of processes.Your RoleAs a Consumer Engagement Services Advisor, you will...
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Global Customer Advocate
Há 2 dias
Braga, Braga, Portugal Aptiv PLC Tempo inteiroAptiv PLC is a global leader in the automotive industry, driven by innovation and a passion for creating a safer and more sustainable world. As a skilled professional in customer satisfaction and quality management, you'll be part of a dynamic team that's shaping the future of transportation.About the RoleIn this exciting opportunity, you'll have the chance...
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Spanish Player Support Advocate
2 semanas atrás
Braga, Braga, Portugal TN Portugal Tempo parcialSocial network you want to login/join with:Spanish Player Support Advocate (Part-time), BragaClient:SideLocation:BragaJob Category:OtherEU work permit required:YesJob Reference:cf0ddd1c9967Job Views:4Posted:15.03.2025Expiry Date:29.04.2025Job Description:About the companySide (formerly PTW) is a global video game development and services provider, offering...
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Spanish Player Support Advocate
4 semanas atrás
Braga, Braga, Portugal Ptw Tempo parcialAbout The CompanySide (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices across...
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Spanish Player Support Advocate
2 semanas atrás
Braga, Braga, Portugal Phiture Tempo parcialAbout the companySide (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices across...
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Spanish Player Support Advocate
3 semanas atrás
Braga, Braga, Portugal Phiture Tempo parcialAbout the companySide (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices across...
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Spanish Player Support Advocate
Há 5 dias
Braga, Braga, Portugal Side Tempo parcialAbout the companySide (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices...
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Customer Support Growth Strategist
Há 2 dias
Braga, Braga, Portugal Supportyourapp Inc. Tempo inteiroJob Description:We are seeking a seasoned Growth Marketing Specialist to join our team at SupportYourApp Inc. As a key player in our marketing strategy, you will be responsible for creating and executing campaigns that drive business growth and customer retention.With a proven track record of success in B2B marketing, you will lead the development of...
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Service Oriented Team Member
1 semana atrás
Braga, Braga, Portugal Tn Portugal Tempo inteiroJoin Our Team:">As a Service Oriented Team Member, you will be responsible for creating a welcoming atmosphere, approaching customers, and taking action based on their questions and feedback.Responsibilities:">- Maintain a clean, tidy, and inviting area of responsibility- Ensure products are in perfect condition and correctly priced at all times- Take action...
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Global Customer Advocate
2 semanas atrás
Braga, Braga, Portugal Tn Portugal Tempo inteiroYour Role">You will assist customers through multiple channels (email or phone) enthusiastically and professionally.You will attract potential customers by answering questions, suggesting, and adding information about all services to meet the customer needs.You will gather information from new customers and insert it into the platform.You will process and...
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Customer Service Advocate
Há 2 dias
Braga, Braga, Portugal Phiture Tempo inteiroCompany Overview:We are a global technology and services leader that powers the brands of the future. Our mission is to help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.Our Values:We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all...
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Account Growth Manager
Há 20 horas
Braga, Braga, Portugal Tn Portugal Tempo inteiroAbout JobgetherTn Portugal is seeking a Sales Account Executive to join our team. As a Sales Account Executive, you will play a critical role in driving revenue growth and expanding our customer base.You will be responsible for identifying and pursuing new business opportunities, building relationships with existing customers, and delivering exceptional...
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Customer Success Advocate
Há 2 dias
Braga, Braga, Portugal Phiture Tempo inteiroAt Phiture, we envision a future where advanced safety systems, high-performance electrification solutions, and data connectivity make our world a safer, more sustainable place. As a Customer Satisfaction Engineer, you will play a crucial role in ensuring that our customers' needs are met, their expectations exceeded, and their satisfaction is our top...
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Customer Service Advocate
2 semanas atrás
Braga, Braga, Portugal Host Hotel Systems Tempo inteiroAbout UsHost Hotel Systems is a prominent player in the hospitality technology sector, dedicated to delivering innovative solutions to our clients.The RoleWe are looking for a talented Technical Support Specialist to join our team. As a Customer Support Technician, you will be responsible for providing technical assistance to our customers, responding to...