Turkish Language Support Specialist in Lisbon
Há 1 mês
Are you passionate about delivering exceptional customer experiences and working with a diverse team? We have an exciting opportunity for a Turkish Language Support Specialist to join our team in Lisbon, Portugal.
About our Client
Our client is a leading provider of customer experience management and shared services for international markets. With a global presence and a team of over 10,000 employees from 84 nationalities, they offer services in 35 languages.
As a dynamic team, they are committed to the success of their partners and dedicated to providing outstanding performance for their customers. Why Lisbon?
Lisbon is a vibrant city with a rich cultural heritage, stunning beaches, and a mild climate. It's an ideal location for those who want to experience the best of Europe.
Key Responsibilities
Provide support to small and medium-sized businesses across multiple channels – chat, email, and phone – in Turkish and English.
Offer pre and post-sales support for all self-service products.
Provide product and tool support to improve clients' experience.
Identify trends and solve problems facing multiple SMB clients.
Requirements
Native written and speaking Turkish level.
B2 English proficiency.
Problem-solving skills.
Service-minded.
Eligible to work in Portugal: valid work permit or EU passport.
Offer
Relocation package: permanent, shared accommodation included.
Flight ticket to Lisbon refunded.
Pick up at the airport.
Support with legal administration, getting phone number, bank account...
Private health insurance.
Excellent work opportunity in a leading multinational company.
Free language courses.
Fixed over average salary + bonus if applicable.
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