Turkish Language Specialist Customer Support Consultant

Há 4 dias


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

About Talingual

Talingual is a specialist multilingual recruitment agency dedicated to finding language talent for our clients across Europe, the Middle East, Africa, and Asia. As part of our team, you will be part of a global network of experts who share your passion for language and culture.

About the Role

We are seeking a talented Turkish Language Specialist Customer Support Consultant to join our team in Lisbon. As a key member of our multilingual team, you will provide outstanding multi-channel support via phone, email, and live chat to users of our new pilot service.

Key Responsibilities

  1. Provide exceptional customer support to users of our pilot service, utilizing your fluency in Turkish and strong communication skills.
  2. Work collaboratively with our team to troubleshoot technical issues and provide solutions to our customers.
  3. Develop a strong understanding of our services and products, and effectively communicate this knowledge to our customers.

Requirements

  • Fluency in Turkish and a good command of English.
  • Previous experience working in a call centre environment.
  • Eagerness to learn and attention to details.
  • Flexible attitude and ability to adapt in a changing environment.
  • Strong analytical, problem-solving, and technical troubleshooting skills.

What We Offer

  • Relocation bonus for successful candidates who relocate to Lisbon from outside Portugal.
  • Relocation team assistance with finding temporary or permanent accommodation.
  • Training and development opportunities.
  • Career opportunities within our global network.
  • Monthly language bonus.
  • Free tea, coffee, and water.

Selection Process

The selection process will be conducted remotely via online video conferencing. If you are a motivated and detail-oriented individual with a passion for language and customer support, we encourage you to apply for this exciting opportunity.



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