Turkish Language Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

About the Role:
Talingual is seeking a highly skilled Turkish Speaking Online Video Client Support Advisor to join our multilingual team. As a key member of our team, you will provide exceptional multi-channel support via phone, email, and live chat to users of our new pilot service. This is an exciting new scheme, and you will be there to guide your customers through different options and troubleshoot any technical issues they experience.

Key Responsibilities:
Provide outstanding customer support via phone, email, and live chat
Troubleshoot technical issues and resolve customer queries
Collaborate with the team to ensure seamless customer experience

Requirements:
Fluency in Turkish and a good command of English
Previous experience working in a call centre
Eagerness to learn and attention to details
Flexible attitude and ability to adapt in a changing environment
Strong analytical, problem solving, and technical troubleshooting skills

What We Offer:
Relocation bonus for those successful candidates that relocate to Lisbon from outside Portugal
Assistance with finding temporary/permanent accommodation
Training and development opportunities
Career opportunities within the company
Monthly language bonus
Free tea/coffee and water
Working in an exciting new international office in Lisbon

About Talingual:
Talingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa, and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.



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