Help Desk Analyst
Há 4 dias
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments with diverse challenges? If so, we invite you to apply for the Help Desk Analyst position at HCLTech.
About the CompanyHCLTech is a global leader in IT services and consulting, empowering progress through innovation and creativity. Our talented team of professionals works collaboratively to deliver cutting-edge solutions to clients worldwide.
Key Accountabilities:
- Resolving client queries and technical issues via various communication channels.
- Collaborating with internal stakeholders to improve processes and increase efficiency.
Requirements:
- A minimum of 1 year's experience in customer service or technical support.
- Excellent problem-solving skills, with the ability to analyze complex issues.
- Strong communication and interpersonal skills, with a focus on building relationships with clients.
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