Customer Service Representative with Danish
2 semanas atrás
Smart-Recruitments is a specialized recruitment company with a global network. We offer permanent recruitment solutions for leading companies in various industries.
We provide fast and efficient recruitment completely online, ensuring a seamless experience for our clients and candidates.
Key Responsibilities:
- Handle incoming customer requests via phone, email, and chat.
- Log call details into case management systems and provide timely responses and resolutions to customers.
- Achieve high customer satisfaction ratings by actively updating customers on status and resolution progress.
- Deliver exceptional customer service for post-sales requests, including delivery, warranties, and refunds.
- Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
Requirements:
- Fluency in Danish language (C2 level)
- Fluent in English language (B2 level)
- Customer orientation, problem-solving skills, teamwork
What We Offer:
- Competitive base salary: 1600€ gross x 12 months
- Base salary: 1346€ gross x 12 months - with accommodation included
- Monthly performance bonus
- Full-time (40h/week), fixed-term Portuguese employment contract in accordance with Portuguese labor law
- Health insurance coverage for both public and private sectors
- Paid flight ticket to Lisbon
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