Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

Job Title: Customer Service Representative

About the Role:
Are you a Danish native or fluent in Danish with strong English communication skills? Do you want to contribute to an outstanding customer representative service? We have the perfect opportunity for you

Responsibilities:
Provide first contact resolutions to customer queries
Offer specialized customer support through written and phone communication
Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations, and productivity targets

Requirements:
Native or proficient level of Danish (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
Analytical and problem-solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Portugal

Benefits:
Relocation package
Competitive wages
Paid professional training
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience



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