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Service Delivery Expert Hardware
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As a Service Manager Hardware, you will be responsible for managing IT infrastructure and applications, with a focus on hardware device management. You will work closely with clients to implement and manage IT infrastructures that generate long-term value.
The ideal candidate will have a Bachelor's Degree in Computer Science or related field and at least 3-4 years of experience as a Service manager in the information technology sector. They will also possess latest ITIL Training / Certification and working knowledge of Service Management. Strong presentation and communication skills are essential, along with excellent problem-solving and critical thinking skills.
The successful candidate will be able to demonstrate commitment to developing, driving, and managing services in a fast-paced environment. Excellent written and verbal communication skills are required, with a medium-high English Language Domain/Fluency (Speaking, Reading & Writing), solid ability to present complex issues to multi-level audiences of Stakeholders.
