Operations Supervisor Lisbon
1 semana atrás
**Sou uma empresa**:GuestReady
About Us GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain, and the United Arab Emirates, and we’re growing fast. Launched in 2016, with over 1.6 million guest nights sold, generating over €60 million in rental income and managing a portfolio worth over €1 billion, GuestReady is a company on the rise. At GuestReady, our purpose is to revolutionize the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish. From creating listings across multiple platforms to managing guest communications, housekeeping, key exchange, and price optimization, our team of experts handles every aspect of the rental experience, freeing landlords from the hassle and stress of property management. Our mission is to bring the tradition of hospitality to the short-term rental market and provide peace of mind for our valued clients. The Operations Associate role will suit an individual with great customer relations who want to gain valuable experience and exposure at a well-established company in Lisbon. This could be your opportunity to join a high-growth company and compete with your skills, experience, and exposure to build yourself and build the company simultaneously. Responsibilities: - Build relationships with guests, colleagues, and subordinate/s based on trust and respect. - Coordinate, support, and assist the reception and housekeeping team with day-to-day operations. - Have a holistic approach while being able to solve problems tactfully in order to ensure client and guest satisfaction while on the other hand wisely using costs for resources. - Manage Reservations and Guest Communication (Front Office & Back Office) - Manage a team of one (currently, and with growth prospects)
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Housekeeping Supervisor
Há 4 dias
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