O2c Specialist

- share-
- mail-
- share-
- shareO2C Specialist - Fixed term contract**Country**:Portugal**City**:Lisbon**Department**:Corporate Functions**Job ID**:44949- **Job Grade**:

- **Hiring Manager**: Joao Batista** Internal Posting Date**: 07/11/2025Professional | Temporary | Full-time | HybridOur **Corporate Functions** teams make sure everything at Grünenthal runs smoothly by bringing together people with a wide range of skills - from experts in finance, IT, HR, law and compliance through to business strategists and creative media minds. If you’re a great collaborator and a strong communicator, you’ll feel right at home here. Join our team and join forces with colleagues across our business to maximise our company’s positive impact on patients and their families.-**
What the job looks like**:

- Order to Cash Specialist’s goal is to support Corporate HuB) in the team’s and business development. This can be achieved by monitoring the organization and clients’ profitability, assessing the risks and improvements, providing knowledge and development ideas.Perform ongoing analysis, identify issues or improvement areas related to customers and their credit settings;
- Perform root cause analysis and recommend improvement activities to safeguard against financial risk directly to business stakeholders while promoting sales growth;
- Own and drive credit management and order release process within the assigned corporate entities;
- Lead or contribute to projects and initiatives related to credit management and order release;
- Coordinate internal resources to ensure accuracy and completeness of customer accounts;
- Challenge the status quo and identify new opportunities;
- Ensure compliance with internal and external credit management and procedures/guidelines for the assigned corporate entities;
- Review and respond to enquiries from the business and/or customers related to credit management, taking a decision and resolve in line with the approval matrix;
- Collaborate closely with AR team to ensure actions relating to overdue payments are executed in line with customer credit directives;
- Support month-end and closing processes, ensuring compliance with company policies and procedures;
- Ability to autonomously identify, analyze and solve issues;
- Interact with respective Business Partners and/or with the relevant operating units (e.g. for clarification of complex accounting issues)
** What you'll bring to the table**:

- Accounting or Finance degree (or in other related fields);
- Customer facing professional experience in relevant areas is a plus;
- Knowledge in the collections process is a plus;
- Good knowledge of accounting standards;
- Strong analytical and critical thinking skills with a strategic mindset;
- Team player, quality and service-oriented;
- Strong analytical and negotiating skills;
- Willing to learn, collaborate and to develop new skills;
- Highly motivated and flexible;
- Availability to work in different shifts;
- Fluency in written and spoken English (mandatory); additional European languages are a plus.
**___________________**About Grünenthal
- Grünenthal is a global leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better - and innovation is our passion. We are focussing all of our activities and efforts on working towards our vision of a world free of pain.
- Grünenthal is headquartered in Aachen, Germany, and has affiliates in 28 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2024, Grünenthal employed around 4,300 people and achieved sales of € 1.8 billion.- Your HR contact:
Sara Marques