City Manager, Lisbon

Le Wagon is a global leader in immersive tech training. Our mission is to train people from all backgrounds in coding, data and product skills, give them the best learning experience of their life, and help them accelerate in their career. We also help companies become more data-driven by leveraging their data and unlocking their employees’ potential through corporate training.

Founded in Paris in 2013, Le Wagon now has campuses in +40 cities across 25 countries, including global tech hubs such as Berlin, London, Tokyo, Shanghai, Singapore, and São Paulo. Most importantly, Le Wagon is a community of 23K+ graduates from all walks of life, including career changers, digital nomads and many entrepreneurs - who've created 180+ tech startups and raised $1B+ and counting

Operating at the city level and reporting directly to the GM Southern Europe, the **City Manager** is responsible for **leading the Lisbon Operations team **, **day-to-day operations **and **business development** of Le Wagon Lisbon. If you're ready to drive business growth, lead a dynamic team, and shape the future of education in Lisbon, we'd love to hear from you

**Hours**: Full-time

**Scope**: Lisbon

**Reporting to**: General Manager, Southern Europe [SE]

**Direct reports**: Events & Marketing Manager, Batch Manager

**Your Missions**:
**Grow** the Business in Lisbon
- ** Define the general business strategy** for Lisbon in line with the global and regional vision of the company.
- ** Proactively identify growth levers** and implement an action plan to activate them.
- ** Form strategic partnerships** with a clear added value (e.g funding, hiring partners and B2G ‘Business to Government’).
- ** Manage the local P&L**, ensuring clear objectives and communicating updates to the General Manager, SE.
- ** Customize Sales Strategies** and **Outreach Initiatives** for attracting & enrolling new students

**Lead** the Lisbon Team
- ** Set ambitious but achievable OKRs** with the local team and General Manager, SE.
- ** Conduct performance reviews** with each team member to reflect and agree on OKRs.
- ** Empower** the local Events & Marketing Manager and Batch Manager and work closely with regional and global teams such as Sales & Admissions, Marketing, Finance and Outcomes to provide students with the world’s best learning experience and support our growth.
- ** Lead relevant team meetings** to enable a smooth and efficient collaboration.
- Prepare and conduct the **onboarding and training of new team members.**

**Lead** Bootcamp operations for all batches
- ** Secure a strong teaching staff** for upcoming batches at least 3 months ahead of the start date.
- Kick-off Bootcamps via a **welcome session** to introduce the team and share key info.
- Oversee the running of **Demo Day** with Teachers, Batch Managers and Events & Marketing Manager.
- Manage the **freelance teachers and teachers assistants team.**

**Own** the financial reporting for campus-related costs
- ** Review and approve** teaching invoices.
- Monitor and **grow financial margins** across all programs.
- Brief all freelance teachers on **invoicing processes, tools, and best practices.**
- Achieve **sales targets and revenue goals** according to KPIs

**This is the role for you if you are**:

- You are **based in Lisbon.**
- You have **2-3 years of experience** in business development and have a strong command of key operations management principles in a fast-paced environment.
- You are **entrepreneurial**, **highly collaborative, and above all, empathetic**
- You have **strong project management skills** and a real **drive for results**, with the ability to manage independently and take calculated risks.
- You can work strategically while also being hands-on to make sure our day-to-day support for students is at the top of the agenda.
- You have previous experience **managing multi-disciplinary teams **using various **tools,** both online and offline.
- You are **highly structured**, **flexible** and have the **ability to work to tight deadlines** to provide practical solutions.
- You are a **clear and confident communicator**, with exceptional written and verbal English and Portuguese language skills.
- You are **passionate about technology and education**, and ideally have an existing network in the Lisbon & Porto tech scene.
- You enjoy **working autonomously** and are a lifelong learner

**Application process**
- Screening Call with Mia, our Global Talent Acquisition Manager
- Interview: Case study & debrief with Bernardo, our GM Southern Europe
- Meet the team