Head of Partner Operations

Há 6 dias

Lisboa, Portugal Aptoide Tempo inteiro

**Who we are**:
Aptoide is the fastest growing Android App Store and distribution platform in the world, with over 400 million users and 1 million apps. With a multicultural team spread from Portugal to Singapore and China, we work with end-users, Developers, OEMs and Telecoms.

Our mission is to bring back the freedom of choice to the apps world, shaping the future of app economy by creating unmatched value for developers and users globally. The way you play? the way you get your apps? We’re making everything easier and better for you

We are also aware that our success is dependent on our Aptoiders success That’s why we are proud to be a tech company who enjoys to set people as a core priority. Our Aptoiders' Talents and Skills are the algorithm of our whole success. This is where you can come in

**Our Superpowers**:

- **Innovation -** meaning, we build our own way to the future.
- **Ambition -** we always go beyond.
- **Integrity -** we are transparent and trustworthy.
- **Results-driven -** we are strong on delivering.
- **Collaboration -** the superpower is ‘We’, not ‘I’.

These are our values These are Aptoide’s superpowers This IS Aptoide

**Who you are**:
We are looking for a Head of Partner Operations to lead a highly successful Operations team in a company with a big impact in the industry.

If you consider yourself a “doer”, who strives to create the best customer engagement and focuses on providing the best insights on client to business interactions - then we must talk.

**What are you going to do?**:

- Operations Team management, ensuring that all the goals and needs are met.
- Focus on customer loyalty and build strong relationships with app developers.
- Ensure the best onboarding experience for new developers.
- Foster a customer-centric team environment.
- Develop and execute success plans including strategies to meet business objectives and stakeholders goals.

**What are we looking for?**:
***Mandatory**:

- Bachelor’s degree;
- 8+ years of previous experience with customer management in mobile or digital area.
- Previous experience with team leadership.
- Customer-first mindset and enjoy building and maintaining relationships.
- Fluency in English.
- Proactive and outstanding communication skills.
- Strong organisation and presentation skills.

**What will you get?**:

- Work in a company that reaches millions of users worldwide;
- Working with a multicultural and talented team;
- Flexible & adapted schedule aligned with your Leader;
- Opportunity to work only 1 day per week at the Office;
- Regular Team Building activities and Workshops as well as Annual Retreat;
- Free snacks, Breakfast & Weekly Lunches at the office;
- Mental Health and Well-Being Benefits;

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