IT Project Manager

**About Nonius**

Nonius is a leading provider of **Guest Technology Solutions** for the hospitality industry, serving over **500,000 hotel rooms worldwide**. Our solutions include** cloud and edge computing, AI, IoT, networking, and digital guest experiences**, helping hotels and other industries enhance their operations and guest satisfaction. Beyond hospitality, we provide technology for **healthcare, maritime, and co-living spaces**, integrating with global partners like **Samsung, LG, Google, and Apple** to drive seamless innovation.

We are seeking a highly skilled** IT Project Manager**to join our team. In this role you will be responsible for managing high-complexity projects across our RSUs, ensuring efficient project delivery within budget and with high quality, while providing excellent remote and on-site technical support. You will play a key role in shaping the success of our global operations while collaborating with diverse teams.

This position is based at our headquarters office in Maia.

**Key Responsibilities**
- Responsibility for high-complexity project delivery.
- Analyze, plan and develop requirements and standards in reference to scheduled projects.
- Produce and deliver Technical project reports.
- Responsibility over Customer communication / satisfaction related with project delivery.
- Periodic meetings with clients for personalized monitoring and Customer Care.
- Within the scope of execution of tasks / worksheets of Projects: Configuration of Telecommunications and Multimedia equipment (Routers, Switches, Access points, TVs, STBs, camera, Appliances, Servers...).
- Coordination with other Company Product Units for Content, Cloud components for a project delivery.
- Reports execution of surveys to structured networks and wifi in coordination with Field Technicians.
- Preparation of technical task report / maintenance worksheets.
- Field Technician task coordination capacity (own and subcontracted).
- Support planned field interventions and follow up of the issues.
- Produce technical report and execute project handover to Customer Support.

**Must Have**
- Bachelor’s degree in Engineering, IT, Telecommunications, or a related field.
- Proven experience in project management, preferably in telecommunications, IT, or multimedia.
- Technical knowledge of network infrastructure, telecommunications, and multimedia systems.
- Experience with configuring and deploying networking equipment.
- Familiarity with structured cabling, Wi-Fi networks, and cloud solutions.
- Ability to manage multiple projects and coordinate with cross-functional teams.
- Excellent communication and customer relationship management skills.
- Fluency in English (spoken and written).
- Availability to travel.

**Nice to Have**
- Proficiency in additional languages.
- Understanding of VoIP, IPTV, and hospitality technology solutions.
- Experience working in an international and multicultural environment.

**What's great in the job?**
- Great team of smart people, in a friendly and open culture.
- Real responsibilities and autonomy.
- Expand your knowledge of various countries and regions.
- Great career opportunity in a fast-evolving Technology company.
- Contribute to the greater experience of millions of Travellers around the World