Commercial Operations Lead

**The Position**

The Commercial Operations Lead position is part of Organon Leadership Team in Portugal subsidiary. Working closely with the Managing Director, this position will be responsible for ensuring the achievements of strategic business projects monitoring all commercial operations and local alliances, being responsible for a team managing Data, Analytics, Sales Force and Demand Planning.
- ** What we offer**

We welcome you to a truly global, dynamic, and challenging environment with excellent personal development opportunities. Our benefits are very competitive, and the summary below will give you an idea of what you can expect.
- Competitive salary
- Attractive collective health care and insurance packages
- Solid Pension Plan
- Annual bonus based on company performance.
- Company Car.
- Numerous training, coaching, and e-learning modules for long-term job opportunities and development.

**Responsibilities**
- Collaborate with Leadership team to develop strategic and operational plans, monitoring progress, managing execution, and measuring results.
- Support Managing Director in decision making process for transversal business initiatives by ensuring correct data analysis and assessment, backgrounders development, risk identification and mitigation
- Execute effective order management to ensure product coverage to meet patient need in the most efficient way possible, while complying with our public service obligation to supply local demand and minimize supply disruptions and prevent product shortages.
- Lead customer service ensuring high levels of service to key customers and stakeholders.
- Manage tools and outputs for SFE and use analytics to better understand key business drivers and levers. Define the corresponding KPIs and metrics to track them.
- Work with external providers of data and data analytics to maintain and develop new tools to leverage against the business analytics challenges identified.
- Ensure the development of interactive visualizations, reports and dashboards, to provide actionable insights to the business.
- Ensure effective partner management and seamless execution on current and future alliances, by acting as the central point of contact with the partner.
- Ensure adherence of the partner and Organon to the service-level agreements, performance metrics and other contractual obligations.
- Act as key interface and coordinator between partners and internal departments including Supply Chain, Medical, Regulatory, Market Access and Finance for Alliance Management.
- Drive Innovative solutions and lead projects for transversal initiatives that involve different areas and stakeholders.
- Ensure full compliance with all Company policies as well as applicable government regulations.

**Required Education, Experience, and Skills**
- ** Your profile**
- Minimum of a university degree in Management, Data Analytics, Applied Mathematics, Business Intelligence or Pharmaceutical Sciences.
- 10 years’ experience in commercial operations and customer relationships.
- 5+ years people management experience required.
- Experience in pharma industry.
- Business and financial acumen, digital capabilities, data analytics and insights
- Fluent English and Portuguese
- ** Your competences**
- Clearly communicate and articulate an integrated vision and strategy that motivates and energizes the team.
- Strategic mindset and in-depth analytical skills
- Excellence in priorities and time management
- Understand, identify, and proactively address customer needs (internal and external)
- Ability to work in a collaborative environment, in a team/cross-functional environment and on multiple assignments at once.
- Formulate an integrated strategic commercial plan based on these customer and business needs and the available resources, integrating short-, mid-, and long-term objectives.
- Enhance the skills and capabilities of the team to optimize results and develop talent.
- Foster innovation and drive change as needed.
- Promote Organon culture and be an example of Organon values.

***
**Preferred Education, Experience, and Skills**
- MBA and / or Postgraduate degree highly desirable.
- 3+ as part of Leadership Team (preferred).
- Experience in program execution/implementation and change management is a plus.
- Experience in alliance management and customer service are also a plus.

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

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