Senior Client Delivery Manager
2 semanas atrás
**We help the world run better** **What you'll do**: **Summary**: You will be the main point of contact for SAP's private cloud customers - this includes our offerings RISE with SAP S/4HANA Cloud, private edition, SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS). On a regular basis, you will align with your customers, plan and steer the engagement together with your customer. You will be the customer’s ambassador in the Enterprise Cloud Services organization and help to drive our business in a dynamic, rapidly evolving environment. **The Role**: Your main goals will be customer satisfaction and commercial success while driving the end-to-end customer engagement through onboarding, run and renewal phases. You will have three main areas of responsibility: - ** Engagement Management**: Plan & review of services in accordance with the customer’s requirements, manage Stakeholders - ** Delivery Management**: Day-to-day operations, support of projects, de-escalate critical engagements - ** Account Management**: Commercial account management and increase of customer satisfaction Accompanying our customers on their cloud journey is a challenging and exciting opportunity for personal and professional growth and experience as you engage with our customers of various sizes, backgrounds, and industries to manage their mission critical SAP landscapes. **What you bring**: - Bachelor or master’s degree in a business or technology related field (e.g. Computer Science, Business Administration, etc.) - Excellent presentation and communication skills in German and English, ability to switch communication styles for technical and non-technical audience with confidence, including management level at customers - Pro-active, problem solving, "can-do" attitude and “customer first” mindset. - Strong engagement management, relationship building and de-escalation skills - Good understanding of SAP's cloud business, especially private cloud offerings - Accustomed to work in international environments - 4+ years of experience in a customer-facing role in the cloud or IT consulting business **Meet your team**: This is your opportunity to become part of an amazing international team, lead by a co-leadership team, in a fast-growing organization which provides you a lot of room for personal development. ECS is a truly global organization, the CDM teams are working in a hybrid remote/onsite environment so that you find the setup that fits your needs. **We build breakthroughs together** **We win with inclusion** SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. Requisition ID: 364003 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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Senior Client Delivery Manager
Há 4 dias
Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Client Delivery Manager
Há 4 dias
Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** **What you’ll do**: **What you bring**: **As Client Delivery Manager you will be responsible for the following tasks**: - Own and grow the client engagement for SAP Enterprise Cloud Services and act as the voice of the client within SAP. - Accountable for entire SAP ECS engagement, lead the engagement with supporting ECS...
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Senior Delivery Manager
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Porto, Portugal Emergn Tempo inteiroJoin to apply for the Senior Delivery Manager role at Emergn We are a global digital business services organization with a mission to improve the way people and companies work. Forever. Our Consulting, Technology and Learning teams design and deliver transformational digital products and experiences that add value to our clients’ businesses and to their...
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Delivery Manager
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1 semana atrás
Porto Salvo, Portugal SAP SE Tempo inteiroA leading software company is seeking a Client Delivery Manager to serve as a primary point of contact for cloud customers. The role focuses on driving customer engagement and satisfaction through effective relationship management and service delivery. Ideal candidates have a strong background in SAP technologies and excellent communication skills. This...
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Senior Delivery Manager
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Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** We are looking for a Client Delivery Manager (CDM) to support additional growth & investment in our business line. The mission of the CDM is to maximize customer success. **Expectations and tasks** - Owns, develops and supports the growth of the client relationship for SAP ECS and acts as the voice of the client within...
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Client Delivery Manager
Há 18 horas
Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** **What you'll do**: You will be the main point of contact for SAP's private cloud customers - this includes our offerings RISE with SAP S/4HANA Cloud, private edition, SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS). On a regular basis, you will align with your customers, plan and steer the engagement...
