Spanish Speaking Airline Travel Advisor

Há 5 dias

Lisboa, Portugal Talingual Tempo inteiro

**Location**: Lisbon, Portugal
**Languages**: Spanish (C1) + English (B2)
**Salary**: €870 gross/month (14x per year) + €80 gross language bonus (11x per year)

**Benefits**: Meal allowance (€7.23 net/workday) + €20/month transport allowance
**Schedule**: Rotational shifts, Monday-Sunday, 08:00-21:00 (2 rotating days off)

Join one of the largest low-cost airlines in Europe, connecting major cities across Europe, North Africa, and the Middle East. Known for affordable fares, flexibility, and excellent service, this airline supports both leisure and business travelers across the region.

**Your Role**

As an Airline Travel Advisor, you will be the first point of contact for customers, helping them with their journeys while ensuring a smooth and positive travel experience.

**Key Responsibilities**
- Assist with sales inquiries, complaints, and regulatory escalations.
- Manage bookings: create, modify, or cancel reservations.
- Support back-office tasks such as ticket issuance and adjustments.
- Deliver accurate, real-time information to help customers make travel decisions.
- Go above and beyond to create memorable customer experiences.
- Actively listen, empathize, and offer tailored solutions

**What We’re Looking For**
- Minimum 6 months’ experience in a Contact Centre (mandatory).
- Fluent in Spanish and a good command of English
- Experience in travel/tourism representation is a plus.
- Excellent communication, empathy, and team spirit.
- Familiarity with GDS tools (Sabre, Amadeus, Galileo) is a strong advantage.
- Flexibility to work rotational shifts (weekends and evenings included).

**Why Join**
- Work for a leading European airline.
- Gain valuable experience in the travel and tourism industry.
- Enjoy a competitive salary with additional language bonus and meal allowances.
- Build your career in a multilingual, international environment.

**About Talingual**

INDNI

Pay: 870.00€ - 1,100.00€ per month

**Experience**:

- call centre: 1 year (required)

**Language**:

- Spanish (required)
- English (B2 level) (required)

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