Data Center Technician

Data Center Technician
- Job Description

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of consecutive quarterly growth Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering outstanding service to our data centre customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

**Job Summary**
Conducts circuit maintenance, installations, and sophisticated testing.

**What will you do?**

**Installations**
- Racks and stacks customer equipment
- Installs intra-cage fiber tray, ladder rack, customer equipment and cabinets
- Infrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash mesh

**Queue Management**
- Determines work priorities from the Oracle queue and ensures adherence to all commit times

**Testing/Troubleshooting**
- Conducts carrier circuit testing

**Cross Connects**
- Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
- Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
- Installs and test Link cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)

**Documentation/Reporting**
- Maintains detailed written records of all work activity

**Projects**
- Supports fulfillment of projects with direction from senior staff

**Training**
- Completes all assigned training in a timely manner

**Customer Management**
- Supports customer satisfaction through timely and precise order execution

**Qualifications**
- Proven years of experience preferred
- High School Diploma
- BERT and SONET test equipment

**What we offer**:

- Comprehensive and market-competitive remuneration package
- Permanent Health Insurance (PHI)
- You are entitled to 23 days holiday per annum in addition to any statutory holidays
- Restaurant Tickets and partly subsidised meals
- Employee Stock Purchase Plan (‘ESPP’)
- Excellent growth and advancement opportunities
- Internal training/development hub with continuous formative plans available to all
- An inclusive, balanced and friendly culture with our embedded ethos in which to strive on
- Employee Assistance Programme (EAP)

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.