Technical Help Desk Support

1 semana atrás


Oeiras, Portugal Vector Synergy Tempo inteiro

**Location**:
Oeiras, Portugal
**Security Clearance**:
NATO Secret
**Reference No**:
RFQ 2024-0226 / Oeiras
**Skills, knowledge, experience required**:

- Experience in a help desk or technical support role, preferably with exposure to Learning Management Systems;
- Ability to work independently and manage multiple tasks simultaneously;
- Demonstrated ability to work collaboratively in a team environment and interact positively with multiple departments.

**Desirable**:

- Proficiency in using diagnostic tools to troubleshoot technical issues;
- A strong understanding of cybersecurity practices and protocols, ensuring the safety and privacy of user data;
- Knowledge and experience of working with NCI Agency.

**Duties/role**:

- Activating user accounts;
- Addressing issues related to locked accounts, password resets, and reactivations;

**Additional information**:
If you are interested, for further information, please contact the point of contact for this offer.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575


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