Customer Consultant Italian
Há 5 dias
**Customer Consultant Italian speaker**
Le telecomunicazioni sono senza dubbio uno dei settori più dinamici al mondo e Sunrise è uno dei luoghi più entusiasmanti all'interno di questo settore. Sunrise, la più grande azienda di telecomunicazioni indipendente della Svizzera con un portafoglio completo di servizi di telefonia mobile, Internet, TV e rete fissa per clienti privati e commerciali, è in crescita. Per mantenere il nostro pluripremiato ritmo, abbiamo bisogno di dipendenti con vera passione Le nostre operazioni a Lisbona vi portano vicino al cuore dell'azienda senza dover lasciare il bel Portogallo. Candidati ora
**Servizio tecnico ai clienti (f/m/d) 100%**
I vostri doveri:
- Responsabilità di gestire i contatti telefonici con i clienti
- Gestire e analizzare i problemi di supporto tecnico di rete fissa, internet e Sunrise TV
- Supporto dei clienti per garantire la loro fedeltà a lungo termine
- Ricezione di chiamate telefoniche (in entrata e in uscita)
- Consigliare i clienti su tutti i servizi e le offerte Sunrise
- Generare valore aggiunto per i clienti, in particolare nel reparto vendite
- Comunicazione efficace con i clienti, tenendo conto degli aspetti qualitativi e quantitativi
Le vostre qualifiche:
- Conoscenze di base ed esperienza in un call center
- lingue: Italiano/Inglese o Italiano/Tedesco o Italiano/Francese
- Un forte impegno
- Forte attenzione al cliente
- Tecnicamente molto affine
- Flessibilità e resistenza alle sollecitazioni
- Forti capacità di comunicazione
- Metodo di lavoro indipendente e preciso
- Senso del dovere e puntualità
- Eccellente conoscenza del PC
- Formazione técnica completa o esperienza lavorativa equivalente
Da Sunrise, ci si trova in un ambiente dinamico dove si può fare molto grazie al proprio impegno. Ci sono molte opportunità di sviluppo professionale.
Trabalhar remotamente
- Yes
Contratto di lavoro: Tempo pieno, Lavoro a progetto
Stipendio: 15.000,00€ - 25.000,00€ all'anno
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