Delivery Lead

Currently, we are looking for exceptional Quality Assurance Analyst (Backend) and we BET you have what it takes, to join us

**Role purpose...**

The Delivery Lead will focus on making software delivery things happen within an engaged, supported and motivated team environment. They will provide the transparency (via tooling), facilitation and optimisation of the product & software delivery machine within a value stream to ensure maximum effectiveness of the squads within the value stream. The role will optimise the delivery lifecycle to e able regular release of value, bring predictability to change and ensure delivery balances product, engineering, quality assurance, service operations and architetual goals.

The role will work in close partnership with the Engineering Manager, Quality Assurance, Product Manager, Architect / Principal Engineer and Service Operations to manage transformation and continuous improvement for their value stream and the squads within. The role will also coach the Engineering Manager and Product Owner in the continuous improvement of squads, and contribution of squad members to the delivery process.

**Accountabilities**:

- Enables and supports autonomous squads within a value stream to be maximally effective through transparent and objective measurement and action;
- Work in close partnership with Senior Engineering Manager and Lead Product Manager to manage transformation and continuous improvement for their value stream;
- Coach Engineering Manager and Product Owner in transformation and continuous improvement of their squads;
- Support and enable squads within value streams through:

- Management of dependencies (within value stream, tribe and external), go / no-go decisions and delivery forecasting;
- Assists squads in the effective operation of delivery (inc.stand-ups, retrospectives etc.) where required;
- Provide transparent delivery roadmaps and delivery health for the value stream to the Tribe;
- Forecast and communicate delivery dates and delivery health regularly to the Tribe and stakeholders;
- Champion a continuous improvement culture within and between value streams, leveraging transparent metrics including productivity, predictability, people engagement, and quality;
- Ensure a motivating, engaging and happy atmosphere for delivery;
- Facilitate delivery communities of practice and share learnings across the Tribe.

**Competencies**:

- **Commercially Savvy**: Makes it their business to be aware and anticipate emerging external factors and changing market dynamics; constantly explores and analyses future scenarios and possibilities to help the Group respond to change and shape the future; has deep understanding of business drivers and the industry to guide decisions and lead others.
- **Wins Together**: Gains trust and support of others, generous with time, advice and knowledge; is able to establish and engage networks to get stuff done rather than depend on authority; seeks out opportunities to break down barriers and collaborate and partner across organisational boundaries.
- **Game Changer**: Takes smart organisational risks to drive game changing innovations; champions new initiatives and encourages others to find improved ways to tackle challenges; fosters an environment which nurtures diverse thinking to promote curiosity and nurture innovation.
- **Effective Communicator**: Provides clarity on business goals; is effective in all types of communication; adjusts communication style to fit the audience; consistently communicates the mission, vision and values to inspire, energise and motivate others throughout the Group; ensures others understand how their efforts positively impact the bigger picture; creates an environment that encourages effective communication and the sharing of diverse perspectives.
- **Quality Decision Maker**: Makes quality, long and short-term decisions at pace considering various inputs and through collaborating effectively; provides tools to empower teams to make decisions; regularly practices and encourages cross-functional problem solving and decision making.
- **Talent Focused**: Demonstrates a strong commitment to the development of talent at the Group; recommends and supports development activities in preparation for future roles; invests time to coach and mentor others; builds and proactively manages development to ensure a pipeline of talent is in place; is a talent magnet, capable of identifying, attracting, selecting and developing top talent including and not shying away from talent that goes beyond their own capabilities; finds and attracts diverse talent who have the critical capabilities needed by the organisation; works to create an organisation that is an attractive place to work.

**Experience**:

- Demonstrated leadership and problem-solving skills;
- Prior delivery manager / lead experience;
- Has an eye for continuous improvement needs and frameworks to enable improvement;
- Experience working in software delivery