Customer Service Representative for Salt
1 semana atrás
Your RoleOur Client
- Salt. is one of the largest telecommunications service providers in Switzerland. Almost 1000 employees nationwide take care daily off over 2 million customers. The company offers an innovative range of products and services with a special focus on mobile communication - calls, SMS and high-speed Internet for private and business customers as well as fixed land lines for business customers.Responsability
- Provide customer service with the highest level of kindness and professionalism;
- Answer to payment transactions and invoice queries;
- Advice on current mobile phones, as well as give technical support;
- Advice to existing and potential clients on tariffs and current offers;
- Provide recommendations on additional options and do a reliable management of customer data.
Your Profile
- Native or near native Italian language;
- Proficient oral and written communication in English (minimum B2 level);
- Excellent communication skills;
- Customer-oriented;
- Pro-active in promoting effective problem solving;
- Ability to build and maintain positive relationships with customers.
Our Offer
- International career in a multicultural environment;
- Intensive training and familiarization phase;
- Ample opportunity to grow and evolve within our organization;
- Accommodation in a room of a Teleperformance apartment;
- Initial flight expenses refund;
- Free annual flight to the homeland;
- Health Insurance since day one in the company;
- Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
- Free Portuguese language courses, water sports, soft trekking and much more.
Teleperformance Portugal
- Teleperformance Portugal is
- **one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute.**
**TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine**
- With more than 13 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.- Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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