Change Manager

2 semanas atrás

Porto, Portugal askblue Tempo inteiro

AskBlue is looking for an Change Manager to be apart of a project in the Bank area. You will responsible for monitoring and supervising changes to business processes and systems, technology, job roles, and structures within the organization and play a crucial role in ensuring that all key stakeholders. They ensure that change projects are implemented on time

**Responsibilities**:

- Collaborating with management to gather and analyse operational information
- Consulting with staff members, identifying and managing anticipated resistance.
- Creating communication and training plans to enable smooth implementation of the deployment
- Assisting with the restructuring of the staff component to optimize the effective implementation of the project..
- Tracking implementation progress and reporting to management.
- Coaching managers and supervisors to improve implementation communication and realization
- Responsible for Dashboard production specific to the activities of the Infrastructure Deployment & Support Department (Service Now).

**Technical Skills**:

- Office standard: standard workstation, standard server, file / print server
- Standard administration tools (Active Directory, SCCM, Antivirus, DNS, DHCP...)
- Standard communication tools (Messaging, Internet, IPhone, file transfer)
- The standard network platforms supporting these exchanges (MPLS, VPN, firewall...)

**Profile**:

- Minimum 5 years of experience;
- Risk identification and follow-up;
- Coordination and motivation skills;
- Systematic, critical and logical thinking;
- Summarization capabilities;
- Be committed, demanding and pedagogue;
- Thorough knowledge of, and experience in, change management principles and methodology.
- Proficiency in business management, statistics, analytics, and spreadsheet software such as Excel.
- In-depth knowledge of models and forecasting.
- Ability to influence others and achieve common goals.
- Excellent communication skills and ability to build strong relationships.
- Exceptional ability to solve problems and think analytically.
- Great organizational, project, and time management skills.
- French language (nice to have);
- English language.

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