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**About Us**
CARMA is a global provider of media intelligence solutions. We deliver what matters with people on the ground in 43 countries over 5 continents. We provide media monitoring and analysis across all types of media including print, online, social and broadcast, allowing our clients to make well-informed business decisions.
Our clients include PR, communications, and marketing professionals in all industries in the private sector, governments and NGOs all over the world.
We pride ourselves in creating an exceptional work experience for our employees and we are seeking out top talent due to an exciting phase of expansion.
**Job Title**:Senior HR Officer
**Department**:Performance & Culture
**Direct Manager**:Performance & Culture Manager
**Job Purpose**
Develop and administer human resources programs and policies related to recruitment, compensation, benefits, employee relations, performance management, training and development, health and safety, and support in implementation of global HR initiatives and practices.
**Roles and Responsibilities**
- Administer various human resources policies and procedures for all employees; assist in development, implementation and provide counseling on HR policies and procedures
- Manage the recruitment cycle by preparing job descriptions, posting ads, conducting interviews and completing the hiring process
- Develop and implement effective induction plans and/or on-the-job learning programs for new joiners, internal transfers and promoted team members, in coordination with concerned departments
- Support the management with the compensation & benefits programs and renewals, including but not limited to health insurance, incentives and allowances
- Organize and coordinate training and development programs with various stakeholders
- Coordinate with the KPIs and performance management process with concerned parties
- Consult with and advise the head of departments on disciplinary and grievance matters
- Supervise HR admin activities, including but not limited to recruitment, end of employment, leaves, payroll, personnel records, and other employee-related matters, thus ensuring records are maintained and updated in an efficient and confidential manner
- Comply with **CARMA** policies and procedures and support **CARMA** mission and vision
- Perform other job-related duties as assigned by direct manager.
**COMPETENCIES**:
**Core Competencies**
- Dedication
- Courage
- Intellectual Curiosity
- Passion
- Compassion
**Behavioral Skills**
- Accountability and Ownership
- Communication
- Negotiation and Persuasion
- Problem Solving
- Relationship Building
- Cultural Awareness
- Customer Focused
- Sympathy
- Adapting to Change
- Taking Initiatives
**Technical Competencies/Skills**
- Excellent command of English (NATIVE or FLUENT)
- Strong knowledge in MS Office
- Good knowledge of Europe (namely Portugal, UK and Malta) & US Labor Law
**JOB REQUIREMENTS**
**Education**
BA in Human Resources, Business Administration or any relevant field.
**Experience**
4 to 5 years of experience in a similar role is required
**Licenses and certifications**
HR Certification is preferred
**Physical demand and working conditions**
- Professional office environment.
- Sedentary work. May involve walking or standing for brief periods of time.
- Day shift, requiring occasional overtime.
**APPLICATION**:
- *This job description can change according to the business requirements and at the discretion of Management and HR._
**Tipo de oferta**: Período Integral, Integral/Full-time
Horário de trabalho:
- Período diário
Idioma:
- Inglês (obrigatório)
