Contract Salesforce Product Owner

Há 6 dias

Coimbra, Portugal Anova Tempo inteiro

Salesforce Product Owner

IT

Minimum 3 years’ Experience

Porto/Coimbra

About the Role: Where mastering Salesforce product meets sales operations and customer case management for the leading Industrial IoT cloud-native company. You will own Salesforce product operation and customization for Anova. This is a temporary role with opportunity to turn into a permanent position.

What you’ll do:

- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, Organization Wide Defaults (OWD), sharing rules.
- Own the communication of any platform changes to end users and stakeholders.
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports.
- Salesforce Sandbox environment management and 3rd party tools integration maintenance, e.g. PagerDuty, DocuSign, SendGrid, Microsoft Azure Data Factory, Databricks, etc.
- Identify and gather Sales, Marketing, CRM and Product Management requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
- Create project documentation, including user interface guides, training documentation or other functional specific documents and change orders.
- Collaborate with IT and engineering stakeholders to connect and integrate diverse data sources such as ERPs, and IoT platforms.
- Ensure data quality, integrity, and accuracy for all Salesforce data.
- Identify unused or underutilized platform features.

What you'll need to succeed:
Required:

- At least 3+ years' of Salesforce Administration hands-on experience and/or Salesforce Solution Development
- Problem-solving, critical-thinking, self-motivated and results oriented kind of person
- Skilled and effective communicator with an hands-on, rollup the sleeves attitude
- Ability to liaise with stakeholders at all levels
- Fluent speaker of English

Desirable:

- Bachelor's degree in IT, Computer Science, Management
- Working experience with Salesforce Eistein GPT
- Exposure to Azure Cloud based Data services
- Working experience with Azure DataBricks
- Knowledge and experience using a distributed version control system (e.g Git)

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