Payment Oversight and Control Officer

PAYMENT OVERSIGHT AND CONTROL OFFICER (JOB NUMBER: 2308SSOP15911) **About the job** - The Payment Oversight and Control Officer main mission is improving and strengthening the settlement process framework by monitoring and identifying payment incidents volume and root causes across the various products globally. The Payment Oversight and Control Officer is also responsible for setting-up and running the manual payment control utilities across Processing and Support operational perimeter with the objective to monitor and reduce further the volume of manual payments and to re-enforce the associated control framework **Your Main Activities Are** - Monitor and report payment incidents - Wrong payments and higher than 1Mios (volumes, evolution and trend) - Perform analysis of payment incident samples: identify root causes, patterns and impacts in coordination with Settlement / Control & Investigation teams, IT, among others - Propose with the operational managers process enhancement and monitor remediation plan deployment - Ensure that adequate payment procedures (POC in charge) are in place, properly implemented and applied by Settlement teams. If necessary, review or create new one - Deploy a permanent training framework for back-officers involved in payment functions - Monitor the remediation around the reduction of manual payment through IT solutions - Ensure manual payment execution quality. This includes review of Established Cash Out trainings and ensuring proper training certifications in place before establishing payment profiles - Control manual payment platform accesses (Systematic validation for every access request for GMO Global Booking Worldwide) - Handle payment transparency alerts generated by SATURN (GFS/Compliance tool) within the 30 days following their creation - Includes Quarterly reporting on Roosevelt **Profile and Skills to Success** - Bachelor Degree Economics, Finance and Accounting - Up to 2 years of elevant experience - Fluent (C1-C2) - Attention to detail / rigor - Ability to collaborate / Teamwork - Communication skills - oral & written - Ability to understand, explain and support change - Knowledge in Operations and Processes - Transaction processing and data capture / Control LI-Hybrid **Why joining BNP Paribas?** - ** Leading banking institution** BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe. - ** Our presence in Portugal** Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses. - ** International reach** Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: - **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines; - **Investment & Protection Services **that include specialised businesses offering a wide range of savings, investment and protection services; - **Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients. - ** Diversity and Inclusion commitment** - **Commitment towards work/life balance** At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. - ** Remote Working Conditions** At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. - In case you are selected for this role, further documentation will be requested to support your hiring process. **Primary Location**: PT-11-Lisbon **Job Type**: Standard / Permanent **Job**: OPERATION PROCESSING **Education Level***: Bachelor Degree or equivalent (>= 3 years) **Experience Level***: Beginner **Schedule**: Full-time **Entity***: PRT - CIB