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Russian Speaking Customer Support Representative

2 semanas atrás

Lisboa, Portugal Careerxtra Tempo inteiro

**Job Title: Remote Customer Service Representative - Russian Speaker**

**Location: Remote (Portugal residents only)**

**, Remote**

**Position Overview**:
We are seeking a talented and enthusiastic Russian-speaking Customer Support Representative to join our growing team. In this role, you will be responsible for providing top-notch customer service to our Russian-speaking clients, ensuring their satisfaction and resolving any issues they may encounter.

**Requirements**:

- Fluent in Russian and English (both written and spoken)
- Possession of a valid Portuguese Residence card
- Strong communication and interpersonal skills
- Previous customer service experience preferred
- Ability to work independently and remotely
- Familiarity with customer service software and platforms

**Responsibilities**:

- Resolve customer inquiries, issues, and concerns in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with cross-functional teams to address customer needs
- Stay updated on product knowledge to effectively assist customers

**Qualifications**:

- Fluency in Russian and English is mandatory
- Excellent communication skills in both languages
- Customer-oriented mindset with a positive and friendly attitude
- Ability to adapt to different customer personalities and situations
- Previous experience in customer service is a plus

**Benefits**:

- Competitive salary
- Remote work flexibility
- Opportunities for career growth and advancement
- Dynamic and diverse work environment
- Training and development programs

How to Apply: