Italian Customer Support Representative

2 semanas atrás

Lisboa, Portugal JL Talent Partners Tempo inteiro

We're looking for **Italian** speaking **Customer Support Specialist** to join our client's team in the beautiful Portugal

**What you'll do**:

- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback

**What's the offer**:

- Health Coverage and Private Health Care.
- Attractive Salary package.

**What we're looking for**:

- Proficiency in **Italian**:

- Intermediate English
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship or Portuguese residence card.

Pay: 14,000.00€ - 16,000.00€ per year

Ability to commute/relocate:

- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- Are you authorized to work in Portugal?

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