Bose - Automation Tech Lead

Bose is hiring an Automation Tech Lead to join their amazing team

At Bose, they are more than just sound engineers and developers - they are dreamers and creators. Their united goal is to craft unparalleled products and experiences that redefine customer expectations. They dedicated to unlocking human potential through technology, enabling individuals to feel more, do more, and be more. The dynamic team is motivated by real-world problem-solving and customer-centric innovation. If you're driven by the same passion for creating exceptional customer experiences and thrive in a collaborative Agile environment, they invite you to join our rapidly growing team.

**What You'll Be Working On**:
In this role you will lead the business in determining effective and innovative solutions to improve and automate processes.

You will closely partner with key business stakeholders across sales, human resources, supply chain finance, automotive, and IT functions to identify and prioritize automation opportunities.

You will lead a development team to design robust automation, ensuring best practices are followed.

You will establish an automation centre of excellence and expand the citizen developer program to other business units, enabling business users to develop automation on their own.

You will need to have a solid understanding of the RPA tools, development best practices, business process knowledge, and technical skills.

**Your Role**:

- Collaborate with business stakeholders to understand business processes and identify and document opportunities for automation using Robotic Process Automation tools.
- Develop automation aligned with business capability roadmaps, prioritizing support for current and future business opportunities.
- Analyze existing processes, workflows, and systems to determine the feasibility and potential benefits of automation.
- Develop and automate processes using RPA tools, like Automation Anywhere and PMG Digital Business Platform to streamline and optimize business processes.
- Continue to establish governance and standards for the automation team and ensure these standards are being followed.
- Establish an architectural runway to facilitate the timely implementation of high-priority business epics, features, and stories.
- Proactively identify areas of opportunity across various business units.
- Continuously evaluate and improve automation processes to drive efficiency and effectiveness across the organization.
- Maintain automation platforms, servers, and databases.
- Collaborate with citizen developers to identify and explore high-value automation opportunities across various business functions, including Global Business Services, Supply Chain, and IT.
- Train and mentor citizen developers on automation development best practices, tools, and methodologies.
- Conduct peer reviews of citizen developers’ work to ensure adherence to best practice guidelines and standards defined in the Citizen Developer working agreement.
- Provide ongoing support and troubleshooting for automation solutions, addressing day-to-day issues and optimizing performance.
- Oversee the development lifecycle, from planning to deployment.
- Ensure the scalability, performance, and security of automations.
- Serve as a role model and advocate for automation excellence within the organization.
- Stay up-to-date with industry trends and best practices in RPA and automation technologies.

**Required Competencies**:

- Having a deep knowledge of RPA technologies like Automation Anywhere.
- Effective communication skills with stakeholders across various departments are crucial for understanding their requirements and explaining technical concepts in non-technical terms.
- Ability to analyze complex business problems within all business areas and develop innovative solutions that leverage technology effectively.
- Skilled in managing technical team members to ensure that all development standards are followed before production deployment.
- Working effectively with cross-functional teams, including business stakeholders, IT professionals, vendors, and consultants, to achieve common goals.
- The technology landscape and business requirements are constantly evolving, so staying updated with emerging trends, best practices, and industry standards is essential for success.

**Requirements**:

- 5 or more years related work experience with at least 3 years of experience building, deploying and supporting RPA solutions. Automation Anywhere experience is preferred but other RPA tools are sufficient
- Automation Anywhere Certified Advanced Professional (preferred), with experience in intelligent automation concepts.
- Experience in workflow-based automation tools like PMG Digital Business Platform is preferred
- Hands-on experience with ERP systems, Power BI, APIs, SQL, and Windows Server administration is strongly preferred.
- Strong business acumen and understanding of business processes across multiple domains.
- Excellent