Solution Area Specialists

1 semana atrás

Lisboa, Portugal Microsoft Tempo inteiro

The Modern Work Specialist is responsible for driving customer success and adoption of Microsoft 365 solutions, with a focus on Modern Work and Copilot. This role involves leading pre-sales engagements, orchestrating pursuits, and ensuring high-quality deal construction. The specialist will collaborate closely with sales teams, industry solutions teams, and key partners to shape and review deals, drive growth, and support the adoption of Modern Work solutions. Additionally, the role includes identifying and sharing best practices, driving intellectual property reuse, and supporting the alignment of sales strategies with customer needs.

**Responsibilities**:

- ** Business Value Selling**: Skilled in building economic justification of Modern Work solutions, assessing business opportunities and needs, and validating business value analysis with customers to drive intention to buy
- ** Scaling and Collaboration**: Skilled in identifying, leveraging, and coordinating a holistic, collaborative, and participative approach with internal stakeholders across solution areas to scale business results
- ** Technical Expertise**: Skilled in understanding Modern Work solutions and products, developing strategies to share best practices across subsidiaries, collaborating with Global Black Belts (GBBs) and other stakeholders on compete scenarios, and providing insights on future product trends and sales blockers
- ** Sales Excellence**: Skilled in collaborating with internal and external stakeholders on business planning, leading forecast, account, and territory plan discussions to drive intentional selling in high propensity accounts
- ** Deliver Results and Model Microsoft Values**: Skilled in identifying customers' operational needs and building account plans accordingly

**Qualifications**:
In terms of skills, the applicant should be proficient in leading business decision makers outside of traditional IT decision maker conversations, building pipelines, and developing and presenting solutions that meet customer requirements and strategy. Should also have a deep understanding of the challenges and opportunities in an emerging category and be able to envision solutions mapped with business value to address customer persona business needs and pains.

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