Urgent Customer Support in French, Lisbon Office, Start: 13.02, Bonus 2000€

**✨ EXTRA PROJECT BONUS - total of €2000 gross (€500 gross paid out after the 4th, 7th, 10th and 13th contract month)**

**FR**: URGENT Assistance clientèle en français : Application de paris, bureau de Lisbonne, début : 13.02, bonus 2000€
**PT**: URGENTE Apoio ao cliente em francês: Aplicação de apostas, escritório de Lisboa, Início: 13.02, Bónus 2000€

**Location: Lisbon, Portugal**
- **Possible start: 13.02**:

- We offer efficient and fast remote recruitment process
- **It is great possibility to get good money throughout the year in Portugal**:

- **Working schedule in the time frames**:Monday-Sunday**:8:00-23:00**(Portuguese time - 8h/day, 40h/week, 5 days/week)
- **We do NOT require previous experience**, we will teach you everything
- **You should have an interest in sports and a team-oriented, positive attitude**

**Project**:
Join a dynamic project in the online sports betting and gaming industry, offering top-tier services to millions of customers worldwide. You'll assist users with account management, transactions, and platform navigation while ensuring a seamless betting experience. This role provides an exciting opportunity to work in a fast-paced, customer-focused environment within a globally recognized brand.

**As a Customer Support you will**:

- Resolve account, login, payment, and technical issues
- Guide users through the platform and betting features
- Handle inquiries and complaints professionally
- Ensure a smooth customer experience by providing clear solutions

**What do we expect**:

- **Fluency in French (C2 - native)**:

- **Communicative English level**:

- You live anywhere in Lisbon or you are ready to relocate there
- **You should have an interest in sports and a team-oriented, positive attitude**:

- Ability to communicate clearly and effectively
- You are looking for adventure in fast growing, international company
- **We do NOT require previous experience**, we will teach you everything

**Competitive salary and remuneration system (incl. meal allowance)**:

- **895€ gross x14 months (it's equivalent of 1044€ gross x12 months**)-basic salary
- **80€ gross/month** project bonus (it is a permanent supplement to salary),
- **7,23€ NET/ worked day**(approx 145€ NET/month in a voucher card) - **meal allowance**:

- **20€ /month -**Transport allowance
- **plus EXTRA PROJECT BONUS - total of €2000 gross**(€500 gross paid out after the 4th, 7th, 10th and 13th contract month)

**What we offer**:

- **Possible start: 13.02**:

- **Working schedule in the time frames**:Monday-Sunday**:8:00-23:00**(Portuguese time - 8h/day, 40h/week, 5 days/week)
- **Full time fixed term 6-months employment contract with extension possibility**(according to the Portuguese law)
- Training is provided at the beginning of the work
- **We offer office based work system in our modern location in Lisbon - Oriente**:

- **Complete online hiring process regulated**:

- **Private Health Insurance from day 1**:

- Possibility to participate in a growing multicultural Project
- Benefit from our modern amenities, many discounts in local businesses, sports and social responsibility activities, internal parties and much more

**Note: We require EU citizenship or full rights to work in Portugal**

Are you interested in a new adventure?

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**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: From 1,000.00€ per month

Application Question(s):

- When is the closest possible date to start for you?
- Are you ready to work in our Office in Lisbon Oriente?
- Are you legally authorized to work in Portugal?

If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
- Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here:

- Is French your native language?
- Your current location (city):
**Education**:

- High school or equivalent (required)

**Language**:

- English communicative (required)
- French (C2- native) (required)

Expected Start Date: 13/02/2025