Start: 3.04 French Customer Support

✨ **EXTRA PROJECT BONUS - total of €2000 gross** (€500 gross paid out after the 4th, 7th, 10th and 13th contract month)
- **This offer comes with 15th EXTRA SALARY: 900€**grosses **paid after 1st year of contract**

**EN**: Customer Support in French -Lisbon Oriente
**PT**: Apoio ao Cliente em Francês -Lisboa Oriente
**FR**: Support client en français : Début -Oriente de Lisboa

**Location: Lisbon-Oriente**
- **Possible start: 3.04**:

- **It's OFFICE BASED position in Lisbon Oriente**:

- We offer efficient and fast remote recruitment process
- **Work life balance friendly schedule: Monday to Friday - 6:00 - 22:00** -rotating shifts( 5days/week, 40h per week) with **weekends off**:
**Company**:
Our client is a leading cloud-based platform that empowers millions of users to create, design, and manage their own websites. With user-friendly tools, it helps businesses, bloggers, and creatives easily build an online presence, offering full customization and support to grow their brands and succeed online.
- Bring your experience and start an exciting new chapter in your career_

**As a Customer Support you will**:

- Help users solve issues on the platform, offering clear guidance
- Educate customers on platform features to maximize their website potential
- Collaborate with the product and development teams on technical challenges
- Stay updated on new platform features to give accurate support

**Competitive salary and remuneration system (incl. meal allowance)**:

- **900€ gross x 14 months** (it's 1050€ gross x 12 months) - **basic salary**:

- **80€ gross** - project fixed bonus
- **7,23€ NET/ worked day meal voucher (approx. 145€**)
- given as a pre-paid card
- **20€ -Transport allowance**:

- **For a shift starting at 6:00, the company pays for Uber up to 25€ / day so you can commute and start on time**:

- _**This offer comes with 15th EXTRA SALARY: 890€**_grosses _**paid after 1st year of contract**_
- **plus EXTRA PROJECT BONUS - total of €2000 gross**(€500 gross paid out after the 4th, 7th, 10th and 13th contract month)

**Your average annual salary is 16406€ gross**

**What do we offer?**
- **Possible start: 3.04**:

- **Fixed time, 6 months full time employment contract** with possibility of prolongation (according to the Portuguese law)
- **It's OFFICE BASED position in Lisbon Oriente**:

- **Work life balance friendly schedule: Monday to Friday - 6:00 - 22:00 -rotating shifts**( 5days/week, 40h per week) **with weekends off**:

- **Private Health Insurance** from day 1
- A Bring a Friend Program with attractive incentives
- Complete online hiring process regulated

**What do we expect?**
- **You speak perfect French (C2-native)**:

- **You speak English - at least B2 level**:

- You are ready to move to Lisbon or already live there
- You are customer-oriented and enjoy interacting with people

**EU citizenship or a residence permit in Portugal is mandatory**

**Are you interested in a new adventure ?**

We look forward to you

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**Job Types**: Full-time, Permanent

Pay: From 1,000.00€ per month

Application Question(s):

- When is the closest possible date to start for you?
- Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
- Is French your native language?
- Are you legally allowed to work in Portugal?

If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work permit/etc.).
- Your current location (City):

- Are you ready to work in our office in Lisbon Oriente?
- Have you ever worked at Concentrix/Webhelp in Portugal or were you in the recruitment process with them? If so, please leave a comment here:
**Education**:

- High school or equivalent (required)

**Language**:

- English communicative (required)
- French (C2-native) (required)

Expected Start Date: 03/04/2025