Key Account Manager Kam

**WE**:
Our people are a key part of our success at Carglass Portugal and are at the heart of everything we do. Carglass Portugal is part of the Belron group, which has almost 30,000 people in varied roles in different countries across the globe. However, they all have many things in common: 91% of our people say they are proud to work for Belron. We are happy to invite you to be part of a group where:

- Employees feel valued
- Innovation is celebrated
- Customer focus is exceptional
- Excellent work is recognised
- There is a genuine commitment to training
- There is a strong ‘giving back’ ethos
- Ethics and responsibility are fundamental
- The work is rewarding and engaging

**YOU**:
A proactive and results-oriented Key Account Manager

Curiosity, courage, and humbleness - these are the main ingredients to be part of our team. Cultural fit is key, so when we think of you joining our team, we imagine someone genuine, strategic, empathetic, and truly aligned with our purpose: making a difference with real care for our customers, our people, our shareholders, and our society.

As a Key Account Manager at Carglass Portugal, your mission is to lead, define, and implement the strategy for each B2B client, working closely with a multidisciplinary team to ensure business growth and client satisfaction.

**YOUR MISSION**:

- Client Strategy and Relationship Management:

- Manage and nurture relationships with key accounts (KAs), ensuring strong commercial ties and the successful implementation of the commercial plan.
- Proactively understand client needs, anticipate business risks, and provide tailored solutions.
- Conduct both quantitative and qualitative analysis of client results to identify trends and areas for improvement.
- Participate in the management of international accounts through meetings, conferences, and collaborations.
- Ensure the successful implementation of international contracts within the business unit.
- Financial Analysis:

- Monitor key account performance, focusing on volume, profitability, and predefined KPIs.
- Use financial insights to optimize account strategies and improve results.
- Market Knowledge and Business Trends:

- Stay informed about sector trends and share insights with key stakeholders.
- Use market knowledge to identify business opportunities and propose innovative solutions.
- Promote research and competitive analysis to better understand market actions and potential impacts on accounts.
- Project Coordination and Value Creation:

- Develop and coordinate multidisciplinary projects with key accounts to add value to the business.
- Foster collaboration between internal teams to ensure seamless execution and measurable impact.

**WHAT WE HOPE YOU BRING**:

- Previous experience managing B2B clients or key accounts, preferably in a fast-paced or service-driven environment.
- Strong financial acumen, with the ability to analyze KPIs and translate them into actionable insights.
- Strategic thinking combined with a hands-on approach to execution.
- Exceptional communication and interpersonal skills to build trust and influence stakeholders.
- Ability to adapt to changing priorities, demonstrating agility and resilience.
- Knowledge of market trends and an innovative mindset to drive business growth.

**WHY JOIN US?**:
At Carglass Portugal, you’ll be part of a dynamic team that values innovation, collaboration, and excellence. You’ll have the opportunity to work with some of the best in the industry, develop your skills, and make a tangible impact on our clients and the business.