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Nestlé: Order to Cash Specialist
2 semanas atrás
**We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector**:
**Nestlé Business Services.**
They are currently looking to strengthen their team with an **Order to Cash Specialist for the Nordics Market, fluent in Finnish.**
**Main responsibilities**:
- Ensuring Demand is captured within Global and/or Market SLA´s, through both manual and electronic order methods;
- Liaise with Centre of Competence and Reference / Master Data to resolve exceptions/ failures for electronic and digitalized demand capture within the time period of defined service level agreement;
- Perform periodic activity relevant review´s with stream Lead Contribute to Continuous
- Improvements programs and standardization of processes across all markets in scope, whenever possible;
- Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.
**Ideal Profile**:
- Bachelor’s degree in Business, Finance, Economics, Logistics or similar is a plus;
- Previous Customer Service and/or Order to Cash (O2C) experience is an advantage;
- **Fluent in English;**:
- **Fluent in Finnish;**:
- Strong problem solving and analytical skills;
- Customer orientation;
- Able topropose and implement improvements in procedures.
**We offer**:
- **
Direct contract with Nestlé Business Services.**:
- ** Competitive salary and annual bonus according to your performance and for your language skills.**:
- Flex Benefits - you can chose what benefit is more suitable to you.
- ** Remote or hybrid work schedule - must live in Portugal.**:
- Career progression and possibilities for International Career.
- Initial and continuing training.
**We're waiting for you**- //pt.Gigroup.Com/politica-de-privacidade/._
