Product Manager

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics.

Behind the Cloudbeds platform is a growing team of 650+ employees distributed across 40+ countries speaking 30+ languages. We are engineers and designers, hotel managers and travel agents, and experts on everything from big data to e-commerce to compliance. The Cloudbeds team comprises the brightest minds in technology and hospitality working to solve the industry's biggest challenges.

From the beginning, we've believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values and tenets that allow our team to thrive. This means we:

- Embrace Remote First, Remote Always culture
- Hire the best people around the world;
- Prioritize our customers and results over titles
- Foster an inclusive culture that celebrates bold thinking and diverse perspectives;
- Offer open vacation time, flexible paid holidays, and company-wide mental health days;
- Provide access to professional development, including manager training, upskilling and knowledge transfer

**Together we're on a mission to power every property in the world, and to do that, we need to find the best talent in the world. That's why we're on the search for a superstar **Product Manager of Distribution.**

**What You Will Do**:
Feature Development & Partner Integrations
- Understand and optimize the entire distribution lifecycle - from rate, inventory, and content setup to booking import and ingestion
- Ensure the delivery of scalable, accurate, and efficient solutions that can adapt to the needs of growing and diverse customer bases.
- Conduct market research and gather customer insights to define and prioritize features that maximize value for property managers and owners.
- Collaborate with engineering teams to optimize platform performance and address technical challenges.
- Define, document, and communicate objectives, requirements, and constraints for engineering initiatives and product releases

Stakeholder & Partner Collaboration
- Collaborate closely with external distribution partners throughout the integration lifecycle and beyond
- Serve as the primary liaison between business and technical teams, ensuring alignment on priorities and objectives.
- Work closely with property managers, owners, and operations teams to gather feedback and translate their needs into actionable product requirements.

Cross-Functional Leadership
- Collaborate with engineering, design, sales, and marketing teams to deliver features on time and within scope.
- Communicate effectively with internal and external stakeholders to articulate the value and functionality of platform enhancements.

Data-Driven Decision-Making
- Define success metrics and key performance indicators (KPIs) to evaluate the performance of new features and overall platform health.
- Use data and customer feedback to drive continuous improvement of the platform.

**You'll Succeed With**:
**Experience**:

- 5+ years of product management experience, with at least 2 years focused on platform or SaaS products in the hospitality or property management industry.
- Proven experience in developing features for mid-market or larger enterprises, especially those with complex operational needs.

Technical Skills:

- Strong proficiency in technical APIs and integrations methodology within the hospitality industry
- Familiarity with Property Management Systems (PMS) and their role within the hospitality industry, as well as platform scalability best practices.
- Familiarity with Central Reservation Systems (CRS) and their role within the hospitality industry

Core Competencies:

- Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences.
- Strategic mindset with a hands-on approach to executing product roadmaps.
- Analytical skills with experience using data to inform product decisions.
- Ability to thrive in a fast-paced environment
- Ability to initiate and drive projects to completion with mínimal guidance

**Education**:

- Bachelor's degree; advanced degree or MBA is a plus.
- Experience with enterprise-scale property management solutions or software.
- Knowledge of trends and challenges in the hospitality industry, particularly in mid-market and large property segments.
- Familiarity with Agile product management methodologies and tools (e.g., Jira, Confluence)

**Nice to have (optional)**:

- Experience working directly in hospitality, preferably in a distribution or revenue management role for mid-market or larger hotels or chains.

LI-REMOTE #LI-SD1

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